Alex Fraijo

Dedicated and compassionate Expanded Functions Dental Assistant with a completed Bachelors of Science in Psychology, over 15 years of customer service experience, and 7+ years of clinical and clerical dental care. Adept at chairside assistance, patient education, and managing treatment coordination. Highly adaptable, reliable, and team-oriented.

Experienced in supporting children with autism in both dental and fitness settings. Committed to delivering excellent patient care and contributing to a positive clinical environment.

Dental Assistant Lead - Dr. Nurminsky, DDS

(2022-10)

• Develop and implement strategies to ensure compliance with ADA and OSHA regulations through regular checks and disinfection protocols.
• Oversee day-to-day clinical operations, ensuring smooth patient flow and comfort during transitions.
• Conduct patient interviews, record vitals, confirm HIPAA acknowledgment forms, and maintain up-to-date treatment records.
• Manage communication with dental labs, ensuring accurate handling of cases and instructions.
• Streamline inventory processes by managing back-office supply orders and coordinating with preferred vendors.

Business Administrative Assistant, Accounts Receivable & Payable - Dr. Michael Pollack, DDS

(2021-10)

• Serve as client-facing liaison for scheduling and billing support.
• Verify insurance coverage and calculate patient out-of-pocket expenses.
• Manage communications regarding treatment plans and financial obligations.
• Maintain efficient daily scheduling and recall systems.
• Prepare daily reports and manage invoices, payments, and account reconciliation.
• Resolve billing disputes and verify vendor invoices.

Dental Assistant (Temp) - Hygiene Associates

(2020-09 - 2022-05)

• Supported general and cosmetic procedures including veneers, crowns, and root canals.
• Fabricated temporary crowns and assisted with cord placement.
• Placed Invisalign attachments, delivered trays, and educated patients on oral hygiene.
• Adapted quickly to new office environments and technologies.

Dental Assistant - Montpelier Family Dentistry - Laurel, MD

(2018-11 - 2020-03)

• Assisted in surgical dental procedures: root canals, crown preps, placing implants, extractions, restorations.
• Operated Itero Scanner for Invisalign, whitening trays, and restorative work.
• Created treatment plans, verified insurance benefits, and reviewed treatment plans and financing options with patients.
• Post-surgery removal of sutures and responsible for taking impressions for dentures and preliminary impressions for temporary crowns.

Dental Assistant Intern - Pediatric Dentistry of Columbia - Columbia, MD

(2018-02 - 2018-11)

• Supported pediatric procedures: sealants, pulpotomies, Stainless steel crowns.
• Assisted in treating children with autism during cleanings and procedures.
• Performed disclosing and fluoride application to promote spectacular oral hygiene habits.
• Practiced sterilization techniques and ensured patient comfort during procedures.

Zumba Fitness Instructor - Group Fitness Instructor - Gold's Gym & Millennium Fitness

(2016)

• Led high-energy group classes for all fitness levels.
• Delivered safe, fun workouts using progressive intensity and form correction.
• Provided modified routines and support for autistic participants.
• Fostered a welcoming, body-positive environment.

Business Manager Assistant - Heartfields Assisted Living - Bowie, MD

(2015-11 - 2017-12)

• Managed resident payments, tour scheduling, and new hire support.
• Maintained front desk operations and ensured visitor safety protocols.
• Provided exceptional customer service to residents, families, and staff.

B.A. - Psychology - University of Maryland Global Campus

A.A. - Psychology - Anne Arundel Community College