Pollyana Mendoza

Patient-oriented and equipped with years of dentistry experience, including supporting patients pre- and post- appointment, managing the office while simultaneously offering tasks to employees, and now taking charge of dental procedures. Serving as a dental assistant is widely considered a customer service role; every day I communicate and foster long-term connections with patients, ease anxieties, patient satisfaction, and handle front-desk duties such as scheduling appointments and greeting new people.

Dental Assistant - William Beaumont Army Medical Center - El Paso, Texas

(2011-10 - 2011-12)

• Sterilizing and disinfecting dental equipment to maintain accepted standard
• Took, processed, and mounted x-rays
• Prepared patients for procedures and ensured comfort and developed trust
• Arranged and confirmed appointment

Dental Assistant - Dr. Arturo J. Bejarano - Falls Church, VA

(2012-02 - 2013-03)

• Assisting the dentist during a variety of treatment procedures
• Serving as infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment
• Performing office management tasks that often require the use of a personal computer
• Helping to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics and oral surgery

Dental Assistant - Dr. Scott Flood - Virginia Beach, VA

(2013-06 - 2016-05)

• Get patients comfortable and prepare them for dentist's examination and taking blood pressure and pulse
• Make preliminary impression for study casts and occlusal registrations for mounting study casts
• Preparing the dental room for use by the dentist by making sure it is stocked and organized
• Assisting the dentist during RCT, crown, and bridge procedures

Oral Surgery Assistant - Dr. Chirag R. Patel - Ashburn, VA

(2016-06 - 2018-03)

• Interviewed patients, took and recorded vital signs before procedures and gave pre-op/post-op instructions
• Assisted with many surgical procedures under local anesthesia, including bone grafts and implants

Qualified Dental Assistant General - Dr. Mark Greenstein - Clinton, MD

(2016-06 - 2024-12)

• Takes phone inquiries
• Organizes patient records
• Schedules dental appointments
• Places fillings
• Performs coronal polishing and then finalizes with impressions
• Fabricating and adjusting temporary crowns or bridges
• Orthodontic adjustments
• Managing and monitoring inhalation and applying topical anesthetics

Diploma in Dental Assistant - Dental Assistant - Vista College (2011-11)

High School Diploma - Dona Aurora High School (1994-06)

Associate of Science, Computer Secretarial - Computer Secretarial - Saint Joseph's College Philippines (1994-06)