Alex Murphy

Managing all on-site box office activity for Bay Area film festivals including Frameline, CAAM, and JFI Supervising and managing payroll for a staff of 10 box officers across Maintaining all box office equipment and software performing maintenance and troubleshooting as needed

BOX OFFICE MANAGER - LOGICFLARE LLC - San Francisco, CA

(2024-05)

• Managing all on-site box office activity for Bay Area film festivals including Frameline, CAAM, and JFI
• Supervising and managing payroll for a staff of 10 box officers across
• Maintaining all box office equipment and software performing maintenance and troubleshooting as needed
• Ensuring accurate financial and attendance records, managing high-priority internal ticketing requests

FESTIVAL HEADQUARTERS COORDINATOR - SUNDANCE FILM FESTIVAL - Park City, UT

(2023-11 - 2026-02)

• Planned the set-up, teardown, equipment order, furniture needs, and signage installation of festival HQ
• Provided daily operational support to public-facing and internal departments, ensured prompt resolution to issues
• Maintained inventory and internal tracking of all equipment, furniture, and office materials
• Assisted the with creation of volunteer training packets and directed onsite volunteers
• Facilitated communications with external vendors and facility staff

BOX OFFICE MANAGER, MILL VALLEY FILM FESTIVAL - CALIFORNIA FILM INSTITUTE - San Rafael, CA

(2023-08 - 2023-10)

• General oversight of all ticketing operations, including customer service, internal requests, and streaming
• Collaborated with development, press and programming departments to fulfill member, guest, and sponsor benefits
• Worked with Marketing department staff to build promotional offerings and provide audience data
• Hired and trained all box office staff, built venue staffing plans and schedule, approved employee payroll

ASST BOX OFFICE MANAGER, MILL VALLEY FILM FESTIVAL - CALIFORNIA FILM INSTITUTE - San Rafael, CA

(2022-08 - 2022-10)

BOX OFFICE MANAGER, IMMERSIVE VAN GOGH - LIGHTHOUSE IMMERSIVE - San Francisco, CA

(2021-03 - 2021-10)

• Directly managed of all areas related to ticketing, attendance, and revenue for multimedia art experience
• General customer service for all departments and overall venue management as needed
• Hired and managed team of 12+ in box-office operations, directly supervised staff across all areas of the venue
• Spearheaded new initiatives and processes for improving internal and external communications

B.S. - FILM & VIDEO PRODUCTION - DREXEL UNIVERSITY (2008)