BOX OFFICE MANAGER - LOGICFLARE LLC - San Francisco, CA
(2024-05)
- Managing all on-site box office activity for Bay Area film festivals including Frameline, CAAM, and JFI
- Supervising and managing payroll for a staff of 10 box officers across
- Maintaining all box office equipment and software performing maintenance and troubleshooting as needed
- Ensuring accurate financial and attendance records, managing high-priority internal ticketing requests
FESTIVAL HEADQUARTERS COORDINATOR - SUNDANCE FILM FESTIVAL - Park City, UT
(2023-11 - 2026-02)
- Planned the set-up, teardown, equipment order, furniture needs, and signage installation of festival HQ
- Provided daily operational support to public-facing and internal departments, ensured prompt resolution to issues
- Maintained inventory and internal tracking of all equipment, furniture, and office materials
- Assisted the with creation of volunteer training packets and directed onsite volunteers
- Facilitated communications with external vendors and facility staff
BOX OFFICE MANAGER, MILL VALLEY FILM FESTIVAL - CALIFORNIA FILM INSTITUTE - San Rafael, CA
(2023-08 - 2023-10)
- General oversight of all ticketing operations, including customer service, internal requests, and streaming
- Collaborated with development, press and programming departments to fulfill member, guest, and sponsor benefits
- Worked with Marketing department staff to build promotional offerings and provide audience data
- Hired and trained all box office staff, built venue staffing plans and schedule, approved employee payroll
ASST BOX OFFICE MANAGER, MILL VALLEY FILM FESTIVAL - CALIFORNIA FILM INSTITUTE - San Rafael, CA
(2022-08 - 2022-10)
BOX OFFICE MANAGER, IMMERSIVE VAN GOGH - LIGHTHOUSE IMMERSIVE - San Francisco, CA
(2021-03 - 2021-10)
- Directly managed of all areas related to ticketing, attendance, and revenue for multimedia art experience
- General customer service for all departments and overall venue management as needed
- Hired and managed team of 12+ in box-office operations, directly supervised staff across all areas of the venue
- Spearheaded new initiatives and processes for improving internal and external communications
