
Alexa Rogers
CLIENT RELATIONS SPECIALIST • PARALEGAL • HEALTHCARE ADMINISTRATION
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About
Detail-oriented professional with experience spanning healthcare, client relations, legal administration, medical records, and remote operations. Experienced in client intake, high-volume case management, document drafting, medical record review, EMR systems, and cross-functional communication. Known for organization, accuracy, confidentiality, and maintaining strong client relationships while managing competing priorities remotely.
Experience
Client Relations Specialist at Philo Law Firm, P.C. (2026-04 – Present)
- Conduct client intake and serve as an initial point of contact, gathering information and helping clients navigate the firm's intake process.
- Maintain organized client information and support accurate, timely movement of matters through the intake workflow.
- Assist with tracking and reporting firm client-intake metrics to support workflow visibility and operational performance.
- Draft and assist with preparation of legal documents while maintaining accuracy, confidentiality, and consistent formatting.
- Communicate professionally with clients and internal team members in a fully remote environment while managing multiple priorities.
Paralegal at Brincat & New (2023-12 – 2026-01)
- Managed 40–50 active matters while supporting four attorneys and maintaining strict court deadlines and filing requirements.
- Helped clients through settlement or trial while coordinating case documentation, filings, and attorney communications.
- Drafted pleadings, motions, discovery, and other legal documents and assisted with family law matters.
- Conducted legal research and prepared case summaries and trial preparation materials.
- Maintained organized, confidential case files and facilitated communication among attorneys, clients, and court systems.
Medical Paralegal at SmartReviews (2021-04 – 2023-12)
- Supported attorneys handling mass tort and personal injury matters through medical-record review and litigation support.
- Reviewed, organized, and analyzed extensive medical records and documentation for case preparation.
- Utilized electronic medical record (EMR) systems to locate and analyze case-related medical information.
- Prepared research summaries and reports while maintaining accuracy and confidentiality of sensitive records.
EKG Technician at PeaceHealth (2020-12 – 2022-12)
- Performed and recorded electrocardiograms in a hospital environment while maintaining accurate patient information.
- Developed proficiency with electronic medical equipment and supported diagnostic testing, including echocardiograms and stress tests.
- Assisted physicians with diagnostic procedures and maintained professional communication with patients and clinical staff.
Education
Pre-Healthcare Education – Portland Community College (2020-09 – 2021-12)
