Alexandria Jackson

Versatile and customer-focused professional with experience in sales, customer service, and fast-paced environments. Proven ability to communicate effectively, build strong relationships, and provide quality service across diverse roles. Skilled in handling transactions, resolving customer concerns, and supporting team goals while maintaining a positive and professional attitude.

Insurance Sales Agent at Tranzact Insurance Solutions LLC (2024-09 – Present)

• Help clients choose the right insurance plans through needs based analysis
• Explain coverage, benefits, and costs in simple terms
• Build and maintain strong client relationships
• Meet sales goals through outreach and follow-ups
• Follow industry regulations and company policies
• Assist with enrollments, updates, and basic claims
• Strong communication and customer service skills

Sales Representative at Conn's Home Plus (2023-11 – 2024-09)

• Product knowledge
• Upselling
• Financing

Server at Olive Garden (2021-06 – 2023-10)

• Greet customers
• Upselling
• Repeat orders for accuracy
• Serving in a timely manner
• Checking back to ensure satisfaction

Customer Service at Walmart (2020-05 – 2022-06)

• Cashiering
• Customer Service

Cashier at Cook Out Restaurants (2019-08 – 2020-05)

• Clean/Restock
• Warm greetings
• Serving in a timely manner
• Handling money/customer complaints
• Great customer service

Associate's degree in Business – NCAT (2020-08 – 2022-05)