Alexis Glauber

Transitioning into a new professional career and seeking an opportunity to join a collaborative team where I can apply my organizational, customer service, and problem-solving skills while learning and developing the skills needed to grow and advance professionally.

Groomer at PetSmart (2019-10 – 2026-02)

• Prioritized workload and completed an average of seven services per day, consistently completing tasks on time and meeting deadlines.
• Advised customers on service package options, and promoted appropriate upgrades.
• Worked effectively both independently and as part of a team, adapting seamlessly to changing task and workload requirements.
• Trained new employees and helped integrate them into the team environment.
• Communicated with customers and staff to understand needs, address routine concerns, and support a positive service experience.

Dog Boarding Staff at The Whole Pup (2018-10 – 2019-09)

• Independently managed approximately 30 dogs daily in a fast-paced boarding environment with a peak capacity of approximately 50 dogs.
• Maintained a self-driven approach while managing daily responsibilities and competing demands.

Academy Student at PetSmart Grooming Academy (2020-12 – 2020-12)

• Developed skills in multitasking, identifying competing priorities, and shifting between responsibilities to complete requirements on time.
• Gained experience in a customer-facing environment, communicating with staff and customers, handling routine interactions, and solving problems.
• Learned and used PetSmart systems to create and annotate appointments.

Diploma – North Mason High School (2014-09 – 2018-05)