Common Area Cleaner Supervisor - The Palms of Destin Resort - Destin, FL
(2022-01)
- Led a team of custodial staff to maintain cleanliness in a large commercial building, ensuring all areas met health and safety standards.
- Implemented an effective cleaning schedule that increased operational efficiency by 20%.
- Conducted regular inspections of facilities to identify maintenance issues and ensure adherence to cleanliness protocols.
Team Leader (Assistant Manager) - Whataburger - Miramar Beach, FL
(2022-02)
- Optimized kitchen workflow and station assignments during peak hours, reducing average 'Order-to-Delivery' time by [4 minutes]
- Managed daily cash deposits and inventory audits, consistently maintaining a variance rate of less than 0.5%.
- Supervised and mentored a shift team of employees, conducting performance reviews through improved onboarding procedures
- Enforced strict USDA and health department safety standards, resulting in a 100% passing score on all internal and external food safety inspections
Lead Clerk - United States Postal Service - Crestview, FL
(2019-01 - 2022-01)
- Maintained 100% accountability for a high-value retail floor stock, including stamps, money orders, and registered mail, ensuring zero discrepancies during daily audits.
- Applied expert knowledge of domestic and international postal regulations to advise customers on shipping requirements, customs forms, and restricted materials.
- Processed transactions daily in a fast-paced retail environment, consistently meeting window service standards while managing long-distance logistics for packages
- Resolved complex delivery issues and tracking discrepancies by leveraging internal postal databases, maintaining a calm and professional demeanor during high-volume holiday seasons.
