Alexus Ulinfun

Willing to relocate: Anywhere

Inventory Associate - CarMax - San Diego, CA

(2024-09)

• Log and track deliveries and vehicle inventory
• Move cars around the site so they are available for customers to view
• Ensure our locations are always welcoming to customers
• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
• Learn about delivering great customer experiences from an expert team

Assistant Manager - PacSun - Washington, DC

(2022-11 - 2023-07)

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices

Assistant Manager - American Eagle Outfitters - Atlanta, GA

(2017-09 - 2022-11)

• Directed and lead our team to achieve store sales and profit goals
• Trained merchandise strategies to new hires who are sales, customer, and fashion-focused
• Developed business strategies to raise our customers' pool, expand store traffic and optimize profitability
• Ensured proper scheduling, within payroll budgets, floor coverage and floor management to maximize store volume
• Educated customers about Designer clothes
• Up-sold customers
• Responsible for store displays
• Stocked the floor
• Provided pleasant customer service
• Maintained a clean service environment

Medical Assistant - Trade school - UEI College (2025-11)

High school diploma - Science Hill High School

Some college - Marine Biology - East Tennessee State University (2021-08 - 2022-12)