Inventory Associate - CarMax - San Diego, CA
(2024-09)
- Log and track deliveries and vehicle inventory
- Move cars around the site so they are available for customers to view
- Ensure our locations are always welcoming to customers
- Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
- Learn about delivering great customer experiences from an expert team
Assistant Manager - PacSun - Washington, DC
(2022-11 - 2023-07)
- Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
- Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
- Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
- Shares feedback from customers with the leadership team to improve the overall customer experience
- Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
- Prioritizes and delegates tasks to meet all operational needs
- Supports and executes visual directives and maintains visual standards set by the company
- Drives efficiency in all operational store processes
- Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
- Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
- Ensures all store associates follow all policies, procedures and all Safety Program practices
Assistant Manager - American Eagle Outfitters - Atlanta, GA
(2017-09 - 2022-11)
- Directed and lead our team to achieve store sales and profit goals
- Trained merchandise strategies to new hires who are sales, customer, and fashion-focused
- Developed business strategies to raise our customers' pool, expand store traffic and optimize profitability
- Ensured proper scheduling, within payroll budgets, floor coverage and floor management to maximize store volume
- Educated customers about Designer clothes
- Up-sold customers
- Responsible for store displays
- Stocked the floor
- Provided pleasant customer service
- Maintained a clean service environment
