Alian Villa

Operations-focused professional with a Bachelor's degree and experience in transportation operations, inventory documentation, team training, technical problem-solving, and process improvement. Strong fit for a Warehouse Management Trainee role involving hands-on training, teamwork, accuracy, safety, performance, multitasking, and fast-paced operations. Known for learning quickly, documenting procedures, communicating clearly, and improving workflows through disciplined execution.

Willing to complete forklift and warehouse equipment certifications through Uline's rotational training program.

Class A Truck Driver - Domino's Pizza - Kent, WA

(2022-10 - 2025-10)

• Supported time-sensitive logistics operations involving route execution, delivery schedules, safety, and customer service.
• Operated Class A commercial vehicles in a safety-sensitive role while following transportation policies and delivery standards.
• Coordinated pickups, deliveries, and communication with dispatch, store teams, and operations staff.
• Managed multiple delivery priorities while maintaining accuracy, safety, and performance in fast-paced distribution operations.
• Maintained delivery documentation, equipment checks, and operational records to support safe and reliable performance.
• Supported on-time delivery performance while working independently and as part of a logistics team.

Inventory Coordinator - Pharmacy Department at Prison Systems of Las Tunas - Las Tunas, Cuba

(2010-09 - 2011-08)

• Maintained accurate inventory records and reconciled transactions with strong attention to detail.
• Conducted audits to identify discrepancies, verify accuracy, and maintain accountability.
• Managed receiving, recording, and distribution of supplies in a confidential environment.

IT Manager / IT Support Engineer / IT System Administrator - Provincial Transport - Cuba

(2017-09 - 2021-02)

• Supported operational systems and issue resolution for 150+ users in a fast-paced transportation environment.
• Coordinated with teams to resolve operational issues, improve workflows, and maintain accurate documentation.
• Improved support procedures and documentation, reducing issue resolution time 40%.
• Communicated issues, progress, and resolutions clearly across technical and non-technical teams.
• Managed user access, records, and system documentation with accuracy and accountability.

Program Deployer and Instructor - Universidad de las Ciencias Informaticas - Las Tunas, Cuba

(2015-02 - 2015-07)

• Trained users on new workflows, supporting adoption, accuracy, and consistent performance.
• Documented user feedback, configuration issues, and process needs for rollout support.
• Supported hands-on training, workflow changes, and team readiness during software deployment.
• Collaborated with teams to resolve issues and support successful implementation.

Cell Technician - The Mobile Repair Shop - Yakima, WA

(2021-04 - 2022-05)

• Provided customer service while resolving hardware, software, and mobile device issues.
• Documented customer-reported issues, troubleshooting steps, and service outcomes.

Bachelor of Science - Software and Computer Engineering - Universidad de las Ciencias Informaticas

Software Engineer Program - Springboard