Alison Brantley
Certified Medical Assistant | Patient Care & Clinical Operations
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About
Certified Medical Assistant with 5+ years spanning clinical care, rehabilitation, and patient advocacy. Skilled in HIPAA compliance, phlebotomy, and multidisciplinary coordination. Delivers compassionate, efficient care in fast-paced healthcare environments.
Experience
Shopper/Delivery Driver - INSTACART - North Carolina
(2020-12)
- Delivered accurate, high-volume order fulfillment with consistent top-rated customer satisfaction scores
- Resolved customer issues with professionalism, maintaining strong rapport and repeat engagement
- Managed time-sensitive logistics across multiple concurrent orders in a fast-paced, independent setting
Catering Attendant - EUREST - Durham, US
(2019-11 - 2022-03)
- Executed precise, timely food preparation for high-volume catering events in compliance with safety standards
- Maintained spotless work environment through rigorous sanitization protocols during and after all events
- Adapted efficiently to last-minute menu changes and surges in demand within a fast-paced environment
Certified Occupational Therapy Assistant - REHABCARE PLUS - Raeford, US
(2019-03 - 2019-11)
- Delivered targeted occupational therapy interventions, adjusting plans based on patient progress and response
- Educated patients on body mechanics and safety protocols to improve independence in daily living activities
- Integrated family members into care planning to reinforce rehabilitation goals and improve outcomes
Activities Director - CAROLINA GARDENS AT HARBISON - Irmo, US
(2017-10 - 2018-04)
- Designed and managed resident activity programs, special events, and off-site excursions to boost engagement
Group Lead/Phlebotomist - CSL PLASMA - Greenville, US
(2013-03 - 2014-05)
- Led phlebotomy operations and trained junior staff on venipuncture, skin puncture, and specimen collection protocols
Certified Nursing Assistant/Medtech - THE WOODLANDS AT FURMAN - Greenville, US
(2011-10 - 2013-03)
- Monitored vital signs, maintained HIPAA-compliant patient records, and delivered comprehensive personal care support
Certified Nursing Assistant - ALWAYS BEST CARE SENIOR CARE - Greenville, US
(2011-03 - 2013-01)
- Provided compassionate personal care and emotional support to senior patients while maintaining a safe, clean environment
Education
Associates - Certified Occupational Therapy Assistant - Brown Mackie College (2014-09 - 2016-07)
Certification - Clinical Medical Assistant - Stepful (2025-09 - 2026-01)
