Studio Manager - Decatur Healing Arts - Decatur, GA
(2023-11)
- Managed communication & daily operations for a team of 27+ staff members, ensuring efficient studio operations
- Increased annual sales by an average of 25% through effective team leadership, communication, & operational strategies
- Collaborated closely with the business owner and fellow managers to develop and implement operational strategies, improve team performance, & support overall business growth
- Fostered a welcoming and professional environment that helped clients feel comfortable, relaxed, & confident throughout their wellness experience
Marketing & Office Associate - Hand & Stone Spa - Sandy Springs, GA
(2021-09 - 2022-12)
- Collaborated with business owners to develop targeted marketing materials and engaging media graphics suitable for target marketing
- Built strong working relationships with staff, management, and ownership to improve internal communication, support business objectives, and strengthen client relationships
- Promoted a high-energy, positive, and service-oriented environment while educating clients on wellness services, products, and programs to enhance their overall experience
Director of Operations & Marketing - Medical & Sports Massage - Sandy Springs, GA
(2014-07 - 2020-07)
- Led the design, development, and implementation of comprehensive marketing materials, including flyers, logos, social media content, & promotional banners, to maintain a cohesive and recognizable brand identity
- Revitalized and strengthened the company's visual brand by creating 50+ marketing assets, establishing greater brand consistency & supporting a cohesive customer experience over a 6-year period
- Managed administrative operations, including invoicing, client communications, and business-client relations
- Developed and executed creative promotional strategies, including a Cyber Monday campaign that generated $5,000 in revenue within 24 hours and increased daily sales by 250%
