Alyssa Guthrie

Reliable professional with extensive front desk, customer service, and animal care experience in fast-paced environments. Skilled in managing high call volumes, scheduling appointments, and resolving guest concerns. Demonstrates strong communication and organizational abilities, with a proven track record in both hospitality and veterinary settings.

Dog Trainer - Pets behave - Niceville, FL

(2026-08)

• Being knowledgeable in Canine Behavior to be able to modify training based on the dog's behavior and needs.
• Communicate with pet owners on how to properly train and teach their dogs different behaviors .
• Assist in group training sessions by engaging with all clients, and giving feedback and advice based on each individual dog.

Front Desk Receptionist - Dog Gone Cute - Mary Esther, FL

(2026-04 - 2026-09)

• Communicated effectively with pet owners to clarify grooming requests and discuss health concerns, ensuring groomers were informed for optimal pet care.
• Scheduled appointments and managed incoming phone calls, improving operational efficiency and customer satisfaction at the front desk.
• Assisted in handling dogs by kenneling, monitoring well-being, and reuniting pets with owners, contributing to a safe and organized environment.

Front Desk Receptionist - Holiday Inn Express and Suites - Wichita Falls, TX

(2025-07 - 2026-02)

• Greeted and welcomed guests, delivering a positive first impression and enhancing overall guest satisfaction.
• Managed a high volume of incoming calls, efficiently directing inquiries to appropriate departments to streamline communication.
• Maintained cleanliness and organization of the front desk area, ensuring a professional and welcoming environment at all times.
• Responded promptly to customer inquiries in person, via phone, or email, resolving issues effectively to maintain high service standards.

Kennel Technician - A Caring Heart Veterinary Hospital - Wichita Falls, TX

(2025-05 - 2025-07)

• Maintained cleanliness and sanitation of kennels, exam rooms, and common areas, ensuring a safe and healthy environment for all animals.
• Assisted veterinarians and technicians by restraining animals during exams and procedures, supporting efficient and safe care delivery.
• Monitored animal behavior and health, promptly reporting concerns to veterinary staff to ensure timely intervention and treatment.
• Administered medications as directed by veterinarians, ensuring accurate dosages and adherence to proper administration techniques.