Amanda Benavidez

Aspiring data analyst with seven years of healthcare experience and hands-on training in SQL, BigQuery, data cleaning, visualization, and dashboard development. Skilled at turning large datasets into clear insights that support better decision-making. Currently completing a Bachelor of Applied Technology in Software Development while building a portfolio of real-world analytics projects.

Brings strong knowledge of healthcare workflows, Epic systems, data accuracy, and communicating findings to technical and nontechnical audiences.

FOUNDER AND PRODUCT DEVELOPER at BITZAHUGS (2025-01 – Present)

• Founded and developed a caregiver-support platform available through mobile and web applications.
• Gathered user feedback and translated caregiver needs into product features, workflows, and measurable improvements.
• Organized product authentication and user data across Firebase Authentication and Firestore databases.
• Created reporting, export, appointment-tracking, mood-tracking, routine, and care-team coordination features.
• Tested product updates, investigated technical issues, and used findings to improve reliability and usability.

AUTHORIZATION SPECIALIST at TEXAS HEALTH RESOURCES (2017-01 – 2025-12)

• Reviewed authorization requests and verified patient, insurance, and clinical information for accuracy and completeness.
• Identified missing, inconsistent, or inaccurate data and worked with clinical and administrative teams to resolve issues.
• Managed sensitive healthcare information in accordance with HIPAA and organizational privacy requirements.
• Used Epic and healthcare records to support authorizations, scheduling, documentation, and workflow coordination.
• Balanced high-volume workloads while meeting deadlines and maintaining accurate records.

Bachelor of Applied Technology in Software Development – Dallas College (2023-05 – 2027-05)

Associates of Science, ETMS – Dallas College (2023-01 – 2025-12)