Amanda Canaris

Detail-oriented Benefits Analyst with hands-on experience supporting process improvements, documentation, and team training. Skilled in analyzing data, coordinating cross-functional efforts, and helping teams adopt new systems and procedures. Known for creating clear SOPs, mentoring peers during software transitions, and supporting operational efficiency through strong communication and collaboration.

Eager to grow in knowledge management and business analysis while continuing to deliver reliable, high-quality support.

Member Benefits Analyst II / TCDRS

Jul 2021 – Oct 2025 / Austin, TX

• Improved documentation of procedures to enhance operational efficiency.
• Successfully completed business testing of over a dozen software releases as part of a systems migration.
• Spearheaded a new training methodology to enhance tam capabilities for new processes and functionality. 
• Served as liaison between technical teams and end users to facilitate knowledge transfer and change management.

Education Data Coordinator / Rice Consolidated Independent School District

Sep 2019 – Jul 2021 / Altair, TX

• Managed PEIMS submissions across multiple campuses, ensuring accuracy and compliance with state reporting standards.
• Streamlined state reporting processes by implementing electronic report signatures, improving timeliness and funding outcomes.
• Produced grading and performance data reports to support campus leadership in monitoring and decision-making.
• Developed training materials to improve staff understanding of district procedures and enhance operational efficiency.

Member Benefits Analyst I / TCDRS

April 2015 – Jul 2017 / Austin, TX

• Analyzed and entered account updates for county and district employee retirement benefits.
• Processed requests for distribution of contributions such as retirement and withdrawal of benefits.
• Communicated updates and required information with members in writing and by phone.
• Participated in a large-scale project to test and quality assurance of in-house software.

Project Manager / Chasse Consulting

Feb 2013 – Feb 2015 / Austin, TX

• Led cross-functional teams to deliver over a dozen high-impact projects for Fortune 500 clients.
• Oversaw project timelines, resource allocation, and task execution to consistently meet aggressive deadlines.
• Facilitated daily client-facing meetings to ensure alignment, resolve issues, and maintain strong stakeholder relationships.

Bachelor of Arts / Psychology

SUNY Plattsburgh / Plattsburgh, NY