Member Benefits Analyst II / TCDRS
Jul 2021 – Oct 2025 / Austin, TX
- Improved documentation of procedures to enhance operational efficiency.
- Successfully completed business testing of over a dozen software releases as part of a systems migration.
- Spearheaded a new training methodology to enhance tam capabilities for new processes and functionality.
- Served as liaison between technical teams and end users to facilitate knowledge transfer and change management.
Education Data Coordinator / Rice Consolidated Independent School District
Sep 2019 – Jul 2021 / Altair, TX
- Managed PEIMS submissions across multiple campuses, ensuring accuracy and compliance with state reporting standards.
- Streamlined state reporting processes by implementing electronic report signatures, improving timeliness and funding outcomes.
- Produced grading and performance data reports to support campus leadership in monitoring and decision-making.
- Developed training materials to improve staff understanding of district procedures and enhance operational efficiency.
Member Benefits Analyst I / TCDRS
April 2015 – Jul 2017 / Austin, TX
- Analyzed and entered account updates for county and district employee retirement benefits.
- Processed requests for distribution of contributions such as retirement and withdrawal of benefits.
- Communicated updates and required information with members in writing and by phone.
- Participated in a large-scale project to test and quality assurance of in-house software.
Project Manager / Chasse Consulting
Feb 2013 – Feb 2015 / Austin, TX
- Led cross-functional teams to deliver over a dozen high-impact projects for Fortune 500 clients.
- Oversaw project timelines, resource allocation, and task execution to consistently meet aggressive deadlines.
- Facilitated daily client-facing meetings to ensure alignment, resolve issues, and maintain strong stakeholder relationships.
