Amanda Dietrich

Reliable Certified Nursing Assistant with hands-on experience in patient care at The Gardens at Park Pointe and Heritage Woods of Dwight. Skilled in inventory management, employee training, and quality assurance from roles at Amazon and Culver’s. Demonstrates strong teamwork, leadership, and customer service abilities in fast-paced environments.

Willing to relocate to: Coal City, IL Work authorization US work authorization

CNA - Certified Nursing Assistant at The gardens at park pointe (2025-03 – 2026-01)

CNA - Certified Nursing Assistant at Heritage Woods of Dwight (2024-11 – 2025-03)

FC Associate I at Amazon Warehouse (2022-12 – 2024-10)

• Trained incoming employees to ensure adherence to safety protocols and operational standards, improving onboarding efficiency.
• Picked and packed orders accurately, contributing to timely shipment fulfillment and high customer satisfaction.
• Stowed inventory efficiently, optimizing warehouse space utilization and supporting inventory accuracy.
• Performed inventory control and quality assurance checks, reducing errors and maintaining product integrity throughout the fulfillment process.

2nd Assistant Manager at Culver's (2021-02 – 2022-07)

• Ordered inventory to maintain optimal stock levels, preventing shortages and supporting smooth restaurant operations.
• Scheduled employees to ensure adequate shift coverage, improving team productivity and service consistency.
• Handled food in compliance with safety and sanitation standards, ensuring quality and customer safety.
• Resolved customer complaints promptly, enhancing guest satisfaction and maintaining positive dining experiences.

College in Operations – Rasmussen College-Illinois (2024-09)