Amanda Howard

Efficient and experienced Medical Assistant with 4 years of experience in patient care, medication administration, and customer service. Proficient in performing EKGs, administering injections, and managing patient scheduling. Skilled in providing excellent customer service, maintaining a clean and organized work area, and participating in quality improvement initiatives. Possesses certifications in CPR, First Aid, and Medication Technician.

Willing to relocate: Anywhere. Authorized to work in the US for any employer.

Medical Assistant at Caritas House (2020-09 – Present)

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
• Responded quickly during emergencies or urgent situations within the clinic setting
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
• Safely disposed of biohazardous waste materials according to established protocols
• Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently

Medication Technician at PRN (private duty) (2019-10 – Present)

Certified in CPR First Aid And Aed. Adults and children. Certified medication technician. Over 10 years of caregiving experience. Experienced with elderly, minor development delay experience, dementia care, sitter positions. Experience with housekeeping for different homes. Willing to learn and gain any new skills required and needed for any position. References available.

Certified Medical Assistant at Luminis Health (2019-07 – 2020-09)

• Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
• Managed patient scheduling and ensured timely appointments for efficient workflow
• Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
• Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
• Administered vaccinations according to immunization schedules while maintaining accurate records
• Served as a liaison between patients and insurance companies regarding billing inquiries or claims disputes
• Participated in quality improvement initiatives aimed at enhancing patient satisfaction scores
• Demonstrated proficiency in administering injections, intravenous therapy, and wound care procedures
• Supported front desk operations by greeting patients, verifying insurance information, and collecting co-payments

Host and server at Applebees Restaurant (2015-08 – 2018-01)

• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service

Housekeeper at ABM Industries, Inc. (2017-07 – 2017-12)

Assigned to Kennedy Krieger institute on nightshift. Role was to dust, mop sweep, disinfect, rearrange and tidy up any office, room or floor assigned. Provided great customer service to any clients or guest in the building after hours and was a great team member and worker.

High school diploma – Frederick Douglass High School (2007-09 – 2010-06)