Amanda L. Fontaineece

Experienced AI Generalist with hands-on expertise in LLM training, AI response evaluation, prompt engineering, and human-in-the-loop model improvement.

My background combines enterprise technical infrastructure, AI quality evaluation, digital operations, and entrepreneurial execution—giving me a systems-oriented approach to solving ambiguous problems.

I’ve contributed to AI training workflows involving:

AI response ranking and evaluation

Prompt engineering and conversational testing

Hallucination detection and policy review

Reinforcement learning feedback workflows

AI quality assurance and structured annotation

Before transitioning into AI, I spent years in enterprise network security and technical operations, building resilient systems and solving high-stakes infrastructure problems.

I also founded independent digital brands in music and e-commerce, sharpening my skills in project execution, growth strategy, and creative problem solving.

Currently open to

AI Trainer | Prompt Engineering | AI Evaluation | AI Operations | RLHF | Technical AI QA

Founder & Operator

Direct-to-Consumer Coffee Brand | Family Owned Fontaineece Coffee Co. • Kansas City, MO

January 2021 to Present

• Co-founded and operates an independent specialty coffee brand focused on premium fire-roasted coffee products

• Built the business from concept to launch, including brand development, product positioning, packaging, and customer experience strategy

• Managed sourcing, vendor relationships, fulfillment operations, and day-to-day business execution

• Built and maintained digital storefront, promotional campaigns, and customer acquisition initiatives

• Led creative direction, brand messaging, and digital marketing across web and social channels

Amanda Fontaineece • Kansas City, MO

2025 to Present

• Founded and manages an independent digital music brand, overseeing creative direction, release strategy, digital distribution, and audience growth

• Planned and executed multi-release content campaigns across streaming, social, and promotional channels

• Managed end-to-end creative operations including branding, content production, release scheduling, artwork coordination, and digital marketing

• Achieved recurring commercial radio airplay for Thirty and Rewind on Kansas City public radio station 90.9 The Bridge

• Earned industry recognition with Poser (Game Over) receiving a 2026 Unsigned Only Music Awards nomination in the Female Vocalist category

• Built audience engagement through storytelling, multimedia content, and brand identity development

Handshake

January 2026 to Present

• Evaluated and ranked AI-generated responses for accuracy, safety, relevance, and instruction adherence

• Developed domain-specific prompts to improve Large Language Model performance and conversational quality

• Identified hallucinations, formatting inconsistencies, and policy violations within AI outputs

• Contributed to reinforcement learning workflows through structured feedback and annotation tasks

• Collaborated on AI research initiatives focused on improving response quality and user interaction experiences

• Produced instructional and evaluation materials for AI training workflows

Outlier AI (Remote)

December 2025 to January 2026

• Reviewed and evaluated AI model outputs across multiple conversational and reasoning tasks

• Ranked competing AI responses based on quality, factuality, and natural language performance

• Generated realistic user interactions and prompts to improve model training datasets

• Assisted with human-in-the-loop AI workflows and annotation projects

Servco Equipment Company • St. Louis, MO

March 2023 to December 2025

• Developed technical CAD models and drafting assets using AutoCAD Mechanical, Inventor, and Rhino 3D

• Created detailed engineering documentation and production-ready technical designs

• Supported cross-functional collaboration between engineering, manufacturing, and operations teams

• Maintained accuracy and interoperability across multiple CAD and modeling platforms

Private Contract Work (Remote)

March 2021 to March 2023

• Managed Amazon brand operations for accounts generating over $10M in annual revenue

• Oversaw PPC advertising campaigns with monthly budgets exceeding $50K

• Conducted profitability analysis including inventory forecasting, COGS evaluation, and operational optimization

• Led product launch strategies and catalog troubleshooting within Seller Central

• Streamlined remote operational workflows and client communication systems

• Collaborated with stakeholders to improve project execution and business scalability

Epic Systems, Overland Park, KS

August 2017 to September 2020

• Managed and secured enterprise-scale network infrastructure supporting high availability environments

• Implemented and maintained security controls across cloud and on-premise systems

• Configured and supported Cisco networking equipment, SD-WAN environments, VPNs, and load balancers

• Participated in incident response, security escalation, and infrastructure troubleshooting initiatives

• Collaborated with internal teams on system architecture, network optimization, and operational security

• Supported authentication systems including TACACS and RADIUS

Epic Systems, Wichita, KS

December 2015 to August 2017

• Supported deployment and maintenance of enterprise network security systems

• Monitored infrastructure availability, security compliance, and incident management processes

• Assisted with vulnerability mitigation and internal security operations

Epic Systems, Appleton, WI

December 2013 to December 2015

• Assisted in maintaining secure network infrastructure and operational uptime

• Supported security policy compliance and escalation procedures

• Participated in monitoring and troubleshooting network systems

Neece Designs (Remote)

June 2010 to December 2013

• Designed and developed responsive web applications and digital platforms

• Improved website performance, usability, and scalability across client projects

• Collaborated with clients to implement modern web technologies and user-focused solutions

B.S. Computer Science (In Progress) Maestro University • January 2025 to Present