Amanda Martinez

Detail-oriented with 15+ years of healthcare experience and a strong clinical background. Certified in Medical Billing and Coding with hands-on knowledge of CPT, ICD-10, and HCPCS. Experienced in EPIC electronic medical records, patient registration, insurance verification, and medical documentation. Recognized for accuracy, organization, and strong understanding of healthcare workflows.

Clerk / Phlebotomist at Women and Infants Hospital (2018-03 – Present)

• Register patients and verify insurance and demographic information
• Maintain accurate documentation in EPIC electronic medical records
• Ensure compliance with HIPAA and hospital billing procedures
• Coordinate with clinical staff to ensure accurate patient information for billing
• Perform detailed record keeping and specimen tracking
• Provide support in high-volume hospital environment requiring accuracy and timeliness

Phlebotomist at Lifespan Laboratory (2013-06 – 2018-03)

• Processed and logged specimens with precise documentation
• Entered patient data and maintained organized medical records
• Assisted with physician requests for reports and documentation
• Ensured accurate patient identification to prevent billing discrepancies
• Maintained compliance with healthcare documentation standards

Phlebotomist (Site Lead Responsibilities) at East Side Clinical Laboratory (2011-02 – 2013-06)

• Managed daily administrative functions of lab site
• Ordered supplies and maintained operational organization
• Verified patient information and ensured accurate documentation
• Worked in high-volume setting requiring strong multitasking skills

Certificate in Phlebotomy – East Providence Area Career & Technical Center (2010)