Experienced healthcare customer service professional
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Experienced healthcare customer service professional with expertise in patient financial services, insurance verification, billing support, payment arrangements, customer service, and EMR systems including Epic, Meditech, and eClinicalWorks. Seeking healthcare customer service, patient access, medical billing, or remote healthcare opportunities.
Patient Financial Representative - Baptist Anderson Hospital
(2021-01)
Assist patients with billing questions, insurance verification, payment arrangements, collections, account updates, and EMR documentation while maintaining HIPAA compliance.
Assistant Store Manager - Family Dollar
(2016-01)
Open and close store operations, assist management, handle cash transactions, stock merchandise, and provide customer service.
COVID-19 Screener - Anderson Hospital
(2021-01 - 2022-12)
Screened patients and visitors, maintained records, and ensured compliance with safety protocols.
Associate of Science - Medical Insurance Billing and Coding
