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Amani Fadak

Amani Fadak

Customer Service Professional

Birmingham, City of Birmingham, OaklandMember since September 14, 2025
Customer Service
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About

Motivated and adaptable customer service professional with experience in hospitality, financial services, and client relations. Skilled in sales, communication, and multitasking with a proven ability to deliver exceptional service in fast-paced environments. Former competitive travel soccer athlete with leadership experience in coaching and refereeing, demonstrating teamwork, discipline, and strong decision-making abilities.

Experience

Server - Baru - Detroit, MI

(2025-07)

  • Deliver high-quality customer service in a fast-paced restaurant environment.
  • Process POS transactions, manage cash payments, and resolve guest requests efficiently.
  • Collaborate with team members to ensure smooth service and a positive dining experience.

Server / Bartender - Pao - Detroit, MI

(2025-01 - 2025-12)

  • Provided table and bar service while maintaining a professional guest experience.
  • Upsold menu items and beverages to increase sales.
  • Managed multiple responsibilities during high-volume shifts.

Server / Bartender - 423 Main - Detroit, MI

(2024-01 - 2025-12)

  • Provided attentive service in both dining and bar settings.
  • Maintained order accuracy and strong communication with guests and staff.

Event Server / Bartender - The St. Regis Hotel - Detroit, MI

(2021-01 - 2025-12)

  • Assisted in private events and banquets with a focus on guest satisfaction.
  • Processed orders and payments accurately while supporting team operations.

Mortgage Loan Officer - Turbo Mortgage - Southfield, MI

(2021-01 - 2023-12)

  • Assisted clients through the mortgage process while ensuring compliance.
  • Developed personalized financial solutions and maintained strong client relationships.

Education

Health Science - Warren Mott High School

Skills

Customer Service Professional

Reviews

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