Amani Fadak
Customer Service Professional
About
Motivated and adaptable customer service professional with experience in hospitality, financial services, and client relations. Skilled in sales, communication, and multitasking with a proven ability to deliver exceptional service in fast-paced environments. Former competitive travel soccer athlete with leadership experience in coaching and refereeing, demonstrating teamwork, discipline, and strong decision-making abilities.
Experience
Server - Baru - Detroit, MI
(2025-07)
- Deliver high-quality customer service in a fast-paced restaurant environment.
- Process POS transactions, manage cash payments, and resolve guest requests efficiently.
- Collaborate with team members to ensure smooth service and a positive dining experience.
Server / Bartender - Pao - Detroit, MI
(2025-01 - 2025-12)
- Provided table and bar service while maintaining a professional guest experience.
- Upsold menu items and beverages to increase sales.
- Managed multiple responsibilities during high-volume shifts.
Server / Bartender - 423 Main - Detroit, MI
(2024-01 - 2025-12)
- Provided attentive service in both dining and bar settings.
- Maintained order accuracy and strong communication with guests and staff.
Event Server / Bartender - The St. Regis Hotel - Detroit, MI
(2021-01 - 2025-12)
- Assisted in private events and banquets with a focus on guest satisfaction.
- Processed orders and payments accurately while supporting team operations.
Mortgage Loan Officer - Turbo Mortgage - Southfield, MI
(2021-01 - 2023-12)
- Assisted clients through the mortgage process while ensuring compliance.
- Developed personalized financial solutions and maintained strong client relationships.
Education
Health Science - Warren Mott High School

