Hard worker
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Self-disciplined and tenacious professional seeking a dynamic position in law enforcement that leverages my comprehensive background in customer service and operations management. Passionate about maintaining public safety, vigilantly upholding the law, and dedicatedly serving the community with unswerving integrity and unwavering professionalism.
Customer Service/Host, Jakes Unlimited 1830 E Baseline Rd, Mesa AZ 85204 - Spearheaded upselling strategies for high-profit items, driving sales growth and boosting profitability.
- Orchestrated table preparations for customers, delivering an unforgettable experience and promoting customer loyalty.
- Managed inventory of food items, paper products, and canned goods, ensuring optimal stock levels during peak periods.
- Strategically utilized slow periods to replenish supplies, maintaining operational readiness at all times.
- Actively sought customer feedback, swiftly resolved guest and employee issues, and ensured consistent service delivery, promoting customer satisfaction and workforce productivity.
- Shadowed the management team during peak hours to gain insights into efficient team management and decision-making under pressure.
- Stepped into management roles during their absence, maintaining smooth operations and preserving high-quality customer service standards. SKILLS - Superior interpersonal and communication abilities facilitating seamless collaboration and fostering community relationships.
- Agile learner with a knack for rapidly adapting to changing environments and evolving circumstances.
- Exceptional customer service acumen, committed to delivering premium experiences that exceed expectations.
- Demonstrated expertise in managing customer and employee concerns, promoting customer satisfaction, and enhancing workforce effectiveness.
- Proficient in managing multiple tasks under pressure while delivering a memorable and positive experience.
- Adept at collaborating within a team as well as working independently, demonstrating flexibility and resilience.
- Exceptional problem-solver with meticulous attention to detail, ensuring thorough and accurate outcomes.Proven leadership skills, experienced in managing teams in high-stress situations, maintaining composure and making sound, timely decisions. EDUCATION: Associate Degree in Criminal Justice Scottsdale Community College 9000 E Chaparral Rd, Scottsdale, AZ 85251 Graduated May 2023 High School Diploma Mesquite High School 500 S McQueen Rd, Gilbert, AZ 85233 Graduated May 2021 Relevant Coursework: FOR 106 - Forensic Science: Biological Evidence AJS 101 - Introduction to Criminal Justice AJS 230 - The Police Function PSY 101 - Introduction to Psychology FOR 106 - Forensic Science: Biological EvidenceAJS 109 - Substantive Criminal Law AJS 212 - Juvenile Justice Procedures AJS 225 – Criminology Certifications and Training: Volunteer, Federal Explosive Detection K9 Unit, Department of Homeland Security:
INTERESTS/PARTICIPATING IN COMPETITIVE SOFTBALL. STAYING FIT THROUGH REGULAR WORKOUTS.EXPLORING AND ADVENTURING IN NEW PLACES. TRAVELLING TO DIFFERENT STATES TO EXPAND CULTURAL AWARENESS AND UNDERSTANDING
