Amber Mcmillan

Dedicated professional with extensive experience as a Detention Officer at SCSO, skilled in emergency response and behavioral observation. Proven ability to maintain safety and security while training new staff and improving facility protocols. Recognized for effective communication and physical restraint techniques, ensuring a secure environment for both inmates and personnel.

Detention Officer - SCSO

(2020-02)

• Monitored inmate behavior to maintain safety and security within detention facility.
• Conducted routine inspections of cells to ensure compliance with safety regulations.
• Assisted in processing new detainees, documenting personal information and belongings.
• Collaborated with law enforcement personnel during transport of inmates between facilities and court appearances.
• Responded promptly to emergencies, employing de-escalation techniques to manage volatile situations.
• Trained new officers on operational procedures and compliance standards for effective performance.
• Processed inmates by taking photographs and fingerprints.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.

EMT-Basic - Miller Transportation - Yadkinville, NC

(2019-06 - 2020-04)

• Administered emergency medical care to patients in diverse situations.
• Collaborated with healthcare teams to ensure timely patient transport and treatment.
• Maintained and inspected medical equipment for optimal performance and readiness.
• Documented patient conditions accurately in compliance with protocols and regulations.
• Evaluated patient needs rapidly to determine appropriate interventions during emergencies.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Evaluated patient histories to assess and prioritize levels of care.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.

Cashier - Walmart.com - King, NC

(2018-01 - 2018-06)

• Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
• Assisted customers with product inquiries, fostering a welcoming shopping environment.
• Maintained clean and organized checkout areas to enhance operational efficiency.
• Collaborated with team members to streamline workflow during peak hours.
• Led efforts to optimize checkout procedures, reducing wait times for customers.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Criminal Justice - Surry Community College