Amber Mincey

Highly detail-oriented and professional branch coordinator successful at meeting and exceeding branch goals. Expertise in customer service relations and office management.

Usalco transportation scheduling, maintained OSHA records, kept product protecting records, filed building and equipment drawings, cust SVC, entered ee hours

Receptionist - JC Lewis Ford - Statesboro, GA

(2024-01)

• Responsible for answering calls in a timely manner
• Customer service
• Scheduling
• Assisted in other areas when needed

BRANCH COORDINATOR - Williams Scotsman

(2017-06 - 2024-10)

• Receive and create purchase orders for tools and goods and allocate units to proper orders in JDE/SAP
• Resolved various issues impacting sales management and business operations to include service management.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors, especially regarding accounts payable/receivable,
• OSHA reports, and month-end reports/documentation.
• Generated financial and operational reports to assist management with business strategy and safety regulations.
• Submitted loan applications to the underwriter for verification and recommendation.

BENEFITS COORDINATOR - AFLAC

(2016-06 - 2017-06)

• Assist patients in processing any claims when hurt or sick
• Ensured timely submission of all required healthcare documentation when processing claims.
• Observed strict procedures to maintain data and plan participant confidentiality.
• Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.

CLINICAL OFFICE MANAGER - Embrace/Living Care Hospice

(2013-10 - 2016-06)

• Head of the Human Resources Dept:
• Ensure all clinical documentation is completed according to NHPCO standards
• Determine validity of claims/ check patient eligibility for government programs
• Ensure vendors are paid in a timely fashion
• Stand as a community liaison for a multi-million-dollar hospice company
• Volunteer Manager: Manage between ten to twenty volunteers
• Ensure accuracy of all State-Regulated documents
• Protect patients' personal information in accordance with all HIPAA guidelines
• Hold regular meetings and public speaking engagements
• Save the company an average of $5,600 monthly through the use of volunteers

DATA COLLECTOR - Westat

(2012-02 - 2013-08)

• Located homes through use of company maps
• Cold called residents to persuade them to participate in scientific study
• Traveled long distances throughout the day
• Worked independently on tough assignments
• Preserved customer confidence and protected operations by keeping confidential information
• Uploaded or transmitted data using secure protocols
• Conducted surveys and documented all responses.

HOME EDUCATOR

(2010-09 - 2012-02)

I focused on providing my children with an excellent home curriculum at this time.

CENSUS ENUMERATOR - U.S. Census Bureau

(2010-03 - 2010-09)

• Follow all governmental rules and regulations including protecting personal Information
• Accurately keep record of visits and questionnaire responses
• Turn in questionnaires in a timely fashion
• Assist surrounding counties in completing quotas

CAKE DECORATOR - Food Fresh - Claxton, GA

(2008-07 - 2010-06)

• Replenished bakery items in display cases
• Prepared frostings and other toppings for cakes and pastries
• Packaged and priced each product according to company pricing procedures
• Verified accuracy of orders while meeting strict deadlines on producing completed products upkeep inventory

CREW LEADER - Sonic Drive-In

(2002-03 - 2008-02)

• learned to place orders and ensure accuracy of orders placed
• Ensured customer satisfaction in a fast paced environment
• Maintained budgets and assisted with employee scheduling

Associate of Science - Forensic Science - Ogeechee Technical College