Amber Sherwood

Willing to relocate to: Remote. Recently graduated from an accredited medical assistant program and working as a Clinical Medical Assistant at Olympus Health Management. Strong background in management and team leadership from QSR industry experience.

Clinical Medical Assistant at Olympus Health Management (2025-11 – Present)

Clinical Medical Assistant providing patient care and administrative support in healthcare setting.

• Answering phones, patient check in and out
• Faxing and e-mails
• Cleaning and stocking room
• Vitals and entering information into EHR
• Working with team mates to ensure everything is accurate and well organized

Shift Manager at Jersey Mike's Subs (2022-11 – 2025-04)

Shift Manager responsible for overseeing daily operations, team development, and food safety compliance.

• Overseeing operations while developing and mentoring the team
• Ensuring Food safety procedures and maximizing store sales
• Maintaining QSR standards and protecting the brand and assets
• Working as part of a team to achieve store goals

Shift Manager at McDonald's (2021-02 – 2022-11)

Shift Manager managing crew operations, inventory, food sanitation, and customer satisfaction.

• Hiring of new crew members
• Ensuring customer satisfaction by resolving complaints
• Managing inventory, food sanitation, and compliance with health and safety regulations
• Working with floor supervisors and crew members to enhance service delivery

Crew Trainer at McDonald's (2019-08 – 2021-02)

Crew Trainer responsible for employee development, performance evaluation, and skill assessment.

• Help managers with hiring and scheduling employees
• Monitor employee attendance and workplace productivity
• Assess crew members' skills and offer extra help with any tasks they may have
• Evaluate the performance of new employees and provide feedback and coaching as needed

Medical Assistant in Medical Assistant (PA) – Penn Foster College (2024-05 – 2025-07)

High school diploma or GED in Upper secondary education