Amelia Clark

Early-career clinical support professional with experience in patient access and laboratory workflows. Strong in HIPAA compliance, EPIC documentation, phlebotomy, and specimen handling, with a focus on accuracy and patient safety.

Clinical Lab Assistant - Monument Health - Rapid City, SD

(2026-03 - 2026-11)

• Processed patient specimens for testing, maintaining accurate labeling and lab workflow consistency.
• Prepared samples for analysis, following safety protocols and laboratory handling requirements.
• Verified specimen integrity and rejected incomplete samples to support reliable test results.
• Assisted technologists with routine lab tasks, stocking supplies and organizing work areas.
• Documented specimen data in laboratory systems, ensuring timely and accurate record updates.
• Followed infection control procedures while handling biological materials and contaminated materials.

Patient Access Specialist - Monument Health - Rapid City, SD

(2024-04 - 2026-03)

• Verified patient demographics, insurance coverage, and referral details for accurate registration
• Scheduled appointments and coordinated patient access workflows across clinic and hospital departments
• Resolved registration discrepancies and corrected documentation to support clean patient records
• Communicated with patients, providers, and payers to clarify access requirements and next steps
• Processed prior authorizations and insurance eligibility checks using electronic health record systems

High School Diploma - Stevens High School