America Jaimez

Certified EMT with strong patient-care, customer-service, communication, and teamwork skills. Experienced in fast-paced environments requiring professionalism, attention to detail, and the ability to remain calm under pressure. Bilingual in English and Spanish and seeking an opportunity to begin a career in emergency medical services.

Manager at Chuck E. Cheese (2023-11 – Present)

• Supervise daily operations in a fast-paced customer-service environment.
• Train and support employees while maintaining professional service standards.
• Handle customer concerns and resolve problems efficiently.
• Maintain a safe, organized, and welcoming environment.
• Manage multiple responsibilities while working under pressure.

Donor Services at BioLife (2025-12 – 2026-06)

• Provided professional customer service while assisting donors throughout the donation process.
• Followed safety, quality, and procedural standards.
• Monitored donors and responded appropriately to concerns or adverse reactions.
• Maintained accurate documentation and communicated effectively with team members.
• Worked in a fast-paced environment where patient/donor safety and quality assurance were priorities.

Sales Associate at Rock-Em (2024-05 – 2024-08)

• Assisted customers with product selection and purchases.
• Provided friendly and professional customer service.
• Maintained an organized sales floor and supported daily store operations.

Emergency Medical Technician Program – Roxell EMT School

High School Diploma – Cypress Park High School