Amiira DeCosta

Customer-focused professional with experience in hospitality, aquatic safety, and public-sector service. Brings clear communication, calm problem solving, professionalism, and a service-first approach to fast-paced customer environments.

HOSTESS at Strawberry Alley Ale Works (2026-06 – Present)

• Provides welcoming, attentive service while creating a positive first impression for guests.
• Communicates with customers and team members to address questions, concerns, and changing needs efficiently.

LIFEGUARD at YMCA (2025-07 – 2025-11)

• Monitored patrons and responded quickly to safety concerns using sound judgment and calm decision-making.
• Communicated clearly with patrons and coworkers to prevent problems and maintain a safe environment.

INTERNSHIP at Office of Councilmember Will Jawando (2024-03)

• Supported a public-service office and interacted professionally with community members and staff.
• Strengthened communication, organization, problem-solving, and customer-service skills.

LIFEGUARD at Smyrna Outdoor Adventure Center (2022-06 – 2022-09)

• Maintained safety awareness and readiness to respond to emergencies in a customer-facing aquatic environment.

Psychological Science – Middle Tennessee State University

Psychology Major, Pre-Med Track – Austin Peay State University