Amy Ditner

Results-driven supply chain and logistics professional with 20+ years of experience managing high-volume domestic and international transportation operations. Prove track record of optimizing shipment flow, improving on-time delivery, and resolving complex logistics challenges in fast-paced environments. Skilled in ERP/TMS systems, carrier management, and cross-functional coordination. Recognized for strong analytical ability, process improvement, and operational leadership.

Shipping & Receiving Manager (Logistics Operations Lead) - AJM Packaging

(2010-01 - 2026-04)

• Lead daily operations, managing 20-35 domestic and international shipments, ensuring consistent on-time delivery in a high-volume environment
• Utilize ERP/TMS systems (Microsoft Dynamics AX) to track freight, manage data accuracy, and maintain real-time visibility across shipments
• Coordinate with carriers, brokers, and internal teams to optimize routing, reduce delays, and improve overall transportation efficiency
• Prepare and manage 400+ monthly shipping documents, including bill of lading, commercial invoices, and customs paperwork
• Support Freight billing and reconciliation processes, ensuring accuracy and timely processing of transportation costs
• Analyze transportation trends and identify process improvements to enhance delivery performance and operational efficiency
• Ensure compliance with domestic and international shipping regulations and company quality standards
• Act as key point of contact between operations, carriers, and customers, improving communication and issue resolution speed
• Implemented a 5-location virtual warehouse network, improving inventory visibility and distribution flexibility
• Reduced shipment delays by proactively identifying and resolving operational and scheduling issues
• Played key role in ERP/WMS/TMS system implementation and process alignment

Executive Administrative Assistant (Operations) / Shift Supervisor - CMAC Transportation

(2006-01 - 2010-12)

• Supported high-volume transportation and logistics operations through coordination of shipment documentation and scheduling
• Facilitated communication between carriers, customers, and internal teams to ensure efficient freight movement
• Maintained accurate records for compliance, reporting, and audit readiness
• Assisted in resolving shipment and documentation issues, improving delivery timelines and operational flow
• Contributed to C-TPAP certification preparation, strengthening international shipping compliance, and securing standards
• Managed data entry, reporting, and administrative workflows with strong accuracy and attention to detail