Amy Gonzalez

Sales Associate at Tillys (2025-10 – 2026-03)

• Assisted customers with product selection and provided exceptional service.
• Maintained store appearance by organizing merchandise and displays.
• Operated point-of-sale system for efficient transaction processing.
• Participated in inventory management to ensure stock availability.
• Trained new associates on store policies and procedures.
• Helped customers find specific products, answered questions, and offered product advice.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Deli Clerk at Costco Wholesale (2024-09 – 2025-12)

• Assisted customers with selections, offering product information to ensure informed choices.
• Prepared deli meats and cheeses to meet customer specifications and enhance satisfaction.
• Sliced meats and cheeses and weighed deli items for customers.
• Operated slicing machines to ensure product consistency and safety.
• Followed health and safety regulations during food handling processes.
• Performed opening and closing duties, restocking supplies and cleaning work areas to maintain a safe and efficient environment.

Server at Chipotle (2025-05 – 2025-09)

• Provided exceptional customer service in a fast-paced restaurant environment.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining area and service stations.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Took orders from customers accurately and in a timely manner.

Giant direct at Giant Supermarket (2022-03 – 2024-09)

• Proposed innovative ideas and solutions that improved team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Addressed customer complaints professionally, enhancing overall service quality.
• Processed returns and exchanges per company policy, ensuring customer satisfaction.
• Greeted customers and provided friendly customer service.
• Completed day-to-day duties accurately and efficiently.

Server at Rita's (2021-03 – 2021-10)

• Provided exceptional customer service in a fast-paced restaurant environment.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining area and service stations.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Delivered food orders promptly and courteously.

– William Allen High School (2023-06)