Amy Osborne

Detail-oriented and adaptable Administrative and Operations Professional with extensive experience in educational office management, accounts payable, child care services, and executive support. Proven track record in high-volume customer service, financial transaction processing, and public sector compliance. Exceptional organizational and communication skills focused on streamlining day-to-day administrative and facility workflows.

Office Manager - Stone Creek Charter School

(2016-07 - 2026-08)

• Manage daily office operations and serve as the primary point of contact for parents, prospective families, visitors, teachers, and administration.
• Process accounts payable, invoice auditing, vendor management, and routine financial record-keeping using accounting software.
• Maintain comprehensive and confidential student records, including attendance, academic progress, and official cumulative files in accordance with compliance guidelines.
• Deliver executive support to the Head of School and Assistant Principal, assisting with calendar scheduling, communication management, and meeting coordination.
• Coordinate classroom logistics and provide administrative support to instructional staff to ensure smooth daily campus routines.

Child Care Provider / Attendant - Vail Resorts

(2016-11)

• Provide high-quality care, supervision, and engaging activities for children aged 1 to 5 years during peak winter seasonal operations.
• Maintain a safe, clean, and welcoming environment compliant with resort protocols and child safety standards.
• Communicate effectively with parents regarding daily schedules, child care policies, and individual child needs or concerns.
• Collaborate with seasonal team members to manage check-in/check-out procedures and coordinate group activities.

Clerk & Recorders Technician - Eagle County Government

(2008-02 - 2016-01)

• Managed high-volume customer service operations, answering inquiries and facilitating monetary transactions accurately.
• Prepared, archived, and maintained public records in both physical and digital formats in full compliance with Colorado state statutes.
• Handled general administrative duties, data entry, and official file processing under fast-paced conditions.

Assessment Specialist III - Eagle County Government

• Processed real estate ownership transfers and managed public customer service operations for property assessment.
• Educated property owners on land and improvement valuations, state assessment criteria, and property records.
• Performed administrative research and data entry to maintain accurate county property records.

Bachelor of Fine Arts - Green Mountain College (1995-12)

High School Diploma - Ridgewood High School (1991-06)