Amya Prescott

I'm a senior at Montclair State University anticipated to graduate May 2025. I major in Finance and minor in Spanish. I am 21 years old. Currently, I am a desk assistant at Montclair State University. I work closely with the residents in the dorm halls. I engage with a variety of different people, ensure the safety and security of the dorm halls, answer any questions residence my have, and provide residents with any other services they may need. Previous jobs I've had include working in customer service for about six years. I worked the drive thru at Burger King for nearly two to three years, and I've worked at Shoprite and Walgreens for nearly 2 years each. I am very familiar with customer service. As of now, I am looking for a summer job, being that I am in between semesters.

Experience

Montclair State University- Montclair, NJ August 2023- Present

• Desk Assistant
• Ensuring safety and security of dorming halls
• Problem solving and quick decision making
• Answering resident inquiries and catering to various/diverse groups of people

• Positive feedback regarding customer service as an assistant in the photo center
• Cashiering/Handling money transactions
• Trained 4-5 employees on the cash register
• Focused on employee development from cashier to photo center assistant to stocking inventory

• Processed Customer Returns
• Answered customer inquiries by phone or in person

• Multitasking by working as a cashier and Drive-Thru
• Prepared and packaged food and drink products
• Unload and stocked inventory items
• Maintained the cleanliness of the restaurant

Education

Montclair State University, Montclair, NJ

BS: Business Administration; Concentration in Finance Anticipated May 2025

Overall GPA: 3.97