Ana Leonardi

Legal professional with experience supporting attorneys in a fast-paced intellectual property environment and a background in psychology. Experienced, in managing legal matters, coordinating schedules and appointments, meeting deadlines, and contributing to an efficient workflow through effective communication and collaboration.

Paralegal at Malloy & Malloy (2024-08 – Present)

• Prepared, reviewed, and organized legal documents while ensuring accuracy and compliance with deadlines.
• Maintained electronic and physical case files, keeping records current and well organized.
• Collaborated with attorneys and clients to gather information, monitor case progress, and support successful outcomes.
• Worked closely with colleagues in a team-oriented environment to ensure efficient case management and high-quality legal support.

Founder & Operations Manager at Nana's Cleaning Services LLC (2020-11 – 2024-08)

• Founded and managed the day-to-day operations of a residential and commercial cleaning business.
• Built and maintained strong client relationships through excellent customer service and clear communication.
• Coordinated employee schedules, assigned daily tasks, and ensured high-quality service standards.
• Managed client inquiries, estimates, invoicing, and business operations while maintaining and organized workflow.

Sales Associate at Pandora Jewelry (2018-10 – 2020-11)

• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Managed approximately 15 incoming calls, and emails per day from customers.

Master of Science in Legal Psychology – Nova Southeastern University (2028-04)

Bachelor of Science in Psychology – Florida International University (2024-04)

Associate of Arts in Pre-Law – Miami Dade College (2022-04)