Certified Pharmacy Technician - Cigna / Accredo Pharmacy
(2025-11)
- Monitored client coverage, including Medicare plans, and assisted pharmacists with accurate order processing
- Triage and manage high-volume client calls
- Provide basic technical support and coordinate with IT for advanced issues
- Contact healthcare professionals to gather clinical or demographic information
- Support workflow during downtime and help secure emergency shift coverage
- Set up patients with intro calls to the pharmacy and new therapy
- Assist patients with copay inquiries
Certified Pharmacy Technician - Rightway Healthcare / PBM
(2024-11 - 2025)
- Assist pharmacist with preparing, measuring, and labeling medications
- Processed insurance claims, including Medicare, and assisted patients with coverage questions
- Handled incoming patient and provider calls, providing excellent customer service and support
- Maintain records by recording and filing physician orders and prescriptions
- Initiate prior authorizations on behalf of patients and doctors
- Assist patients with overrides
- Contribute to team effort by accomplishing related results as needed
Certified Pharmacy Technician - St. Luke's Hospital / Homestar Specialty Pharmacy
(2022-11 - 2024)
- Coordinate to collect and verify prescriptions
- Communicate with physician offices, insurance companies, and patients
- Take inventory and place orders
- Coordinate the collection and verification of prescriptions, ensuring accuracy and compliance with pharmacy regulations and Medicare guidelines
- Check in drugs and supplies and stock shelves
Sterile Processing Technician - St. Luke's Hospital
(2016-03)
Part Time
- Clean and sterilize surgical equipment and supplies
- Examine, operate, and maintain sterilizing machines such as autoclaves
- Stock surgical tools and supplies
- Prepare, wrap, and organize equipment into surgical instrument trays for medical procedures
- Maintain detailed records of sterilization procedures, equipment maintenance, and supplies
Receptionist - Genesis Rehabilitation Center
(2016-06 - 2016-07)
- Ensure residents in the lobby are safe and do not wander outside
- Answer phone calls and direct callers to the correct person
- Type labels and charts for new residents
- Give tours of the facility for potential residents
Receptionist - Redicare Center
(2015-12 - 2016)
- Sign patients in during check-in
- Collect and file patient charts
- Collect insurance cards and co-payments
- Provide copies of visits for patients and office records
- Fax medical records to doctors and companies
- Schedule appointments for future visits
- Perform light housekeeping
Home Care Aide - Country Meadows at Home
(2011-06 - 2015-01)
- Assist residents with bathing and clothing
- Maintain a safe and clean work environment
- Prepare and deliver meals
- Perform light housekeeping
- Support residents in maintaining independence with daily tasks
- Provide transportation to doctor visits and grocery stores
- Provide companionship and medication reminders
Pharmacy Technician - CVS Pharmacy
(2013 - 2015)
- Read and type prescription labels
- Count and label medication bottles
- Verify insurance co-pays
- Verify medications with doctors
- Assist customers with questions regarding co-pays
- Help customers at the register
Medication Technician - Saucon Valley Manor
(2014-06 - 2014-09)
- Assist residents with bathing and clothing
- Assist with meal delivery
- Assist with dispensing medication
- Check blood pressure
- Assist with insulin intake
- Assist with nebulizer and breathing treatments
- Prepare for doctor appointments
