Andela Mitrovic

Friendly barista with 4 years of experience in providing excellent customer service and preparing good coffee. Experienced in basic food preparation and pastry making. Ready to join a new team and create positive experience for every guest.

Barista/Manager - Delah Coffee House

(2025-09 - 2026-03)

• Managed daily operations of a busy coffee shop, overseeing a team of 10 employees
• Increased sales through upselling strategies and improved customer experience
• Trained and onboarded new staff, reducing training time and improving service consistency
• Controlled inventory and reduced product waste through better stock management
• Maintained high standards of cleanliness, safety, and customer service

Barista/Cashier/Prep - Cafe 160

(2024-10 - 2025-08)

• Managed in person and online orders
• Crafted coffee beverages, juices, smoothies and acai bowls
• Assisted coworkers with making sandwiches, salads and rice bowls during rush hours

Barista - Miracle Potion

(2024-04 - 2024-10)

• Took orders and prepared coffee beverages
• Baked pastries and prepared sandwiches
• Served at afternoon tea parties
• Managed inventory and restocked as needed

Cashier/Barista/Server - Ghirardelli Chocolate Company

(2023-06 - 2024-04)

• Took delivered and crafted customers food and drink beverages
• Stayed up to date with daily specials

Barista (Bosnia and Herzegovina) - Fabrika Coffee - Bosnia and Herzegovina

(2017 - 2019)

• Handled orders and crafted coffee beverages
• Learned about new roasts and made recommendations to customers
• Maintained clean work environment