Andre Chavez

Self Employed Software Developer

Talent

Grand Prairie, DallasMember since September 12, 2023

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About

Highly driven B2B Sales Executive and Software Development student with a passion for problem-solving. Over 10 years of sales, technical support, and customer service experience in the telecommunications industry. Performs under stress

Experience

AT&T | Dallas, TX

B2B Mid-Market Mobility Sales Executive

05/2022 – 05/2023 (Sales Division Surplus)

Accomplishments:

Recognized for most opportunities created for the KAMO (KS/MO), ID, & UT markets.

Recognized for the highest prospecting volume and call quality for the KAMO (KS/MO), ID, & UT markets.

Impact:

Quality opportunities in my book of business lead to closing 35% of large sales opportunities. Significant operational ROI generated from closing deals in Verizon-dominated market.

Manage an Excel module of assigned industry vertical accounts such as Engineering & Financial Services.
Organize data via Tableau and PowerBI to present quarterly operations reviews to DOS.
Utilize Salesforce CRM to prospect market-qualified leads, and maintain assigned accounts, and sales cycle management.
Utilize Outreach AI Prospecting tool to maintain/manage client engagement and optimize sales cycle efficiency.
Analyze Industry Pain-Points to develop tailored Enterprise SAAS and wireless solutions.
Exceed aggressive sales targets in a continuously evolving fast-paced environment.
Maintain relationships with existing clients to promote growth and synergy.
Develop strategies to increase the efficiency of sales procedures.
Promote Integrity, Equality, and Professionalism as the face of AT&T.

AT&T | Richardson, TX

B2B Virtual Sales Expert

11/2020 - 05/2022

Accomplishments:

Recognized nationally for the highest gross add attainment.

Recognized as the top performer in DFW. Awarded lunch with the Director of Sales and acceptance into the Management Development Program.

Managed B2B Sales Team and trained new sales executives on sales systems and operational efficiency.

March MVP 2022: Recognized for highest national B2B sales attainment.

Impact:

Implemented training and sales strategy that increased revenue month over month. Sales team collaboration and motivation increased an average of 30%

Connect with clients across the U.S. via a one-way virtual video call.
Utilize virtual video tools such as "screen-sharing" and "live product demos" to create an immersive virtual sales experience.
Analyze client business models to develop a tailored Enterprise software and wireless solution.
Exceed aggressive sales targets in a continuously evolving fast-paced environment.
Develop strategies to increase the efficiency of sales procedures.
Promote Integrity, Equality, and Professionalism as the face of AT&T.
Performed manager-on-duty functions as needed.

AT&T | Dallas, TX

Integrated Solutions Consultant

04/2018 - 11/2020

Responsible for exceeding aggressive sales targets.
Territory includes Dallas/Fort Worth.
Dispatched to customer's home or business during installation of TV or internet services.
Register AT&T software and set up an online username and password.
Troubleshoot Access/Member ID login failures.
Install and demo applications to provide customers with extraordinary installation experience.
Review orders for billing/programming discrepancies.
Build rapport and offer competitive promotions and prices for wireless/home services.
Manage leads and follow up with customers daily.
Cold call customers daily to maximize results.
Responsible for my own time management and sales coaching.
Responsible for Company Car, inventory, and expense reports.

AT&T | Addison, TX

Retail Sales Consultant

11/2013 - 04/2020

Responsible for listening to customer needs and providing them with a complete solution.
Exceed competitive sales quotas and areas of focus.
Demo the latest cellphone features from Apple, Samsung, LG, and relate benefits to customer needs.
Participate in training to stay up to date with the latest technology.
Utilize tools such as Sales Dashboard to make a monthly plan to execute consumer and business sales strategies.
Troubleshoot wireless devices for software/hardware related problems.

AT&T National Retail | Lufkin, TX

National Retail Field Rep

03/2013 - 11/2013

Manage sales teams at Best Buy and Wal-Mart
Participate in weekly team calls to develop sales strategy.
Train sales teams to ensure they are up to date on phone features, rate plans, and sales promotions.
Friendly Expert to customers and sales reps, managing customer concerns and escalations.
Hold daily team meetings to motivate reps and ensure high morale.
Manage time reports and submit weekly detailed sales reports via Polaris Office and Pronto Forms.