Andreina Bock-Trinidad
Customer Experience & Logistics Specialist
Hire this person
Send a job offer directly to this candidate
About
A dedicated professional with 15 years of diverse experience in multiple settings, including customer service. An innovative thinker with a knack for developing creative solutions to complex problems. Seek a position with the opportunity for new challenges and professional development while pursuing a passion for the company
Experience
Customer Experience & Logistics Specialist - Uber Eats, DoorDash, Instacart - Milwaukee, WI
(2022-07)
Independent Contractor
- Pick up food, groceries, and non-food items from local restaurants and stores
- Finish Shop & Pay orders persistently
- Ensure orders are accurately delivered to customers in a timely manner and in good condition
- Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
- Communicate any issues or delays and resolve problems efficiently
- Strong attention to navigation and detail in vehicle maintenance
Test Technician - Creation Technologies - Oak Creek, WI
(2020-11 - 2022-05)
- Test units per procedures in assigned cells
- Set up and monitor multiple computer systems
- Keep identification of proper equipment to be used
- Notify Quality Engineer of any units out of calibration
- Repair and solder customer's returns with proper documentation
- Identify electronic components
- Inspect parts for any defects or issues
Parts Delivery Driver - NAPA Auto Parts / Sanel Auto Parts - Manchester, NH
(2019-05 - 2020-10)
- Deliver auto parts in high driving skills in all weather conditions with vehicle inspection maintained
- Strong ability to determine efficient routes
- Perform routine maintenance, stock warehouse shelves, and pull parts for delivery
- Keep detailed records of cash payments and returns
- Resolve service complaints in a timely and courteous manner
Support Team Member - The Alaska Club West Gym - Anchorage, AK
(2018-01 - 2019-03)
- Provide member support and services for members
- Plan, organize, and coordinate member appointments
- Utilize POS and CSI to complete daily activities
- Answer questions from members and find resources for accurate information
- Maintain a clean and safe environment for members and staff
- Promote current products and services offered by The Alaska Club
Education
600-hour New York State Licensing Course - Esthetics - Atelier Esthétique Institute of Esthetics (2015-02 - 2015-06)
General Educational Development Diploma - ESAC Boston (2013-08 - 2013-08)
