Andres So

Motivated and community-driven professional with over 5 years of experience in customer service, including 3 years in event development and administrative operations. I have experience leading teams and supporting community-focused projects that celebrate diversity and inclusion, with a strong connection to the Latinex Community. I'm skilled in event coordination, logistics, and operations support, and I enjoy helping create warm, organized, and welcoming experiences through collaboration and clear communication.

I'm positive and adaptable, with a strong ability to listen, learn quickly, and take initiative in fast-paced environments.

Front House Manager at Ms Bakery (2026-01 – Present)

• Oversaw daily front-of-house operations to ensure exceptional customer service and operational efficiency.
• Managed inventory, purchasing, and vendor relationships to maintain adequate supply levels and control costs.
• Recruited, hired, trained, scheduled, and evaluated team members while fostering a high-performing work environment.
• Coordinated cross-functional communication between front-of-house and production teams to optimize workflow.

Barista & Customer M's Bakery (2026-01 - Present)

• Provided friendly customer service and a positive experience, prepared and served beverages as a barista, and maintained a clean and organized workspace.

Executive Assistant to CEO at Lara Media Services LLC (2023-03 – 2026-01)

• Provided executive, administrative, and operational support to the CEO while coordinating cross-functional projects and strategic initiatives.
• Led the planning and execution of community, political, and cultural events by collaborating with public agencies, nonprofit organizations, sponsors, and key stakeholders.
• Built and facilitated focus groups to strengthen community engagement and support client-driven initiatives.
• Negotiated contracts with vendors, partners, and event collaborators, managed project resources, and coordinated logistics from planning through execution.
• Cultivated strategic partnerships, secured community resources, and contributed to organizational growth through relationship building, operational planning, and process coordination.

General Assistant at Lara Media Services LLC (2023-03 – 2026-01)

• Provided comprehensive administrative and operational support through calendar management, data entry, document control, and coordination of daily office activities.
• Maintained confidential company records and handled sensitive business information with a high level of discretion and professionalism.
• Assisted with project and event logistics, prepared administrative documentation, and facilitated communication between clients, community partners, and internal teams to support efficient business operations.
• Developed and implemented standard operating procedures (SOPs), training materials, and operational processes.
• Assisted with administrative functions, including expense tracking, invoice management, recordkeeping, and reporting.
• Supported business growth initiatives by improving operational systems and maintaining consistent service standards across the department.

GED – Central Oregon Community College (2026-01)

Specialization in Project Management – Pontificia Bolivariana University (2017-01 –2018-06)

Bachelor's Degree in Architecture – Francisco de Paula Santander University (2011-01 – 2016-12)