Senior Director of Account Management
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I help companies navigate complex problems and turn their operations into systems that actually work. Most of my experience comes from running national programs, managing large client portfolios, and building the reporting and processes that keep teams aligned and profitable. When something is unclear, inefficient, or scaling too quickly, I’m usually the one who steps in, figures out what’s really happening, and builds a solution that lasts.
I work across strategy, operations, client success, and data — whatever the situation calls for. I’m comfortable leading cross‑functional teams, managing vendors, improving workflows, and creating dashboards that give leaders real visibility into performance. My focus is always on clarity, efficiency, and results.
At the core, I help businesses operate better, grow smarter, and deliver a stronger experience for their customers and teams.