Andrew

Results-driven sales and account management professional with extensive experience building and maintaining long-term client relationships across wholesale, B2B, and service-driven environments. Currently managing over 500 active accounts while driving new partnerships through consistent lead generation, pipeline development, and import/export coordination. Proven track record of exceeding sales targets, resolving complex customer needs, and adapting strategies based on market trends.

Recognized for strong communication, organizational skills, and customer-first problem-solving, backed by leadership experience in the U.S. Air Force and hands-on technical roles that reinforce reliability, adaptability, and sharp attention to detail.

Senior Account Manager - Swiss-Link, Inc. - Chico, CA

(2023-07)

• Manage and optimize over 500 active wholesale accounts, ensuring high retention, consistent follow-up, and organized pipeline management.
• Identify and target the specific needs of assigned accounts, effectively demonstrating product value to expand their customer base.
• Drive daily lead generation and prospecting efforts to build a robust sales pipeline and secure new strategic partnerships.
• Coordinate complex import and export logistics for a diverse product catalog, identifying market gaps to introduce new goods.

Professional Sales Representative - Build with Ferguson - Remote

(2019-10 - 2023-07)

• Developed and nurtured high-trust relationships with professional and business clients, securing long-term repeat business.
• Maintained a high-performing sales pipeline, consistently exceeding monthly, quarterly, and annual sales quotas.
• Provided expert product consultation and collaborated directly with vendors to align product lead times with client project timelines.

Senior Sales Representative - Impact Marketing - Chico, CA

(2017-04 - 2019-10)

• Monitored customer buying trends, competitor actions, and market conditions to dynamically adjust strategies and hit aggressive sales targets.
• Built rapid rapport and trust with prospects, achieving and maintaining the highest credit card purchase percentage across the entire company.
• Resolved unique and recurring client escalations, successfully protecting customer loyalty and improving internal operations.

C Mechanic - Orchard Lanes - Chico, CA

(2015-04 - 2016-01)

• Inspected, maintained, and serviced specialized lane equipment and pinsetters under tight operational timelines.
• Proactively assisted front-of-house operations with customer service and facility maintenance to ensure a seamless guest experience.

Crew Chief, U-2 Spyplane (2A3X3E) - U.S. Air Force - Beale AFB, CA

(2013-08 - 2015-07)

Rank: E3

• Executed rigorous inspections, complex maintenance, and pre-flight/post-flight servicing for high-altitude reconnaissance aircraft.
• Enforced strict compliance with technical orders, safety protocols, and operational security guidelines in a high-pressure environment.