Andrew Randolph

Senior RPA Developer and automation engineer with 9+ years of experience partnering with business stakeholders to identify automation opportunities, gather requirements, develop production-grade workflow automations, and improve enterprise processes across financial services, insurance, utilities, manufacturing, and technology.

Deep Blue

Prism expertise with strong, transferable RPA architecture patterns across Automation Anywhere, UiPath, Power Automate, and similar platforms. Known for explaining technical concepts clearly to non-technical stakeholders, owning projects from requirements through production support, and delivering measurable business outcomes including annual hours saved, FTE reductions, accuracy gains, and scalable digital workforce improvements.

RPA Developer / Automation Engineer - SS&C - Tampa, FL

(2023-05)

• Partner with business stakeholders, analysts, SMEs, and operations teams to identify automation opportunities, gather business requirements, and translate process needs into scalable Blue Prism solutions.
• Own end-to-end automation delivery across design, development, testing, deployment, scheduling, monitoring, troubleshooting, and production support.
• Troubleshoot production incidents, perform root-cause analysis, and implement long-term fixes that improve bot stability, resiliency, and processing reliability.
• Apply RPA best practices including work queues, structured exception handling, credential management, reusable object design, and maintainable documentation.
• Create and maintain solution designs, operational runbooks, support procedures, and technical explanations that help business users and support teams understand automation behavior.

RPA Developer / Automation Consultant - Accenture - Tampa, FL

(2019-03 - 2023-05)

• Delivered multi-client enterprise RPA solutions across manufacturing, utility, financial services, and banking environments, supporting automation strategy, requirements discovery, solution design, build, and production stabilization.
• Designed and deployed 7 production automations for a specialty metals manufacturer, including Oracle DB cleanup and email-routing workflows, generating 1,300+ annual hours of savings.
• Maintained and enhanced 14 production processes for a utility security/logical access team, including password-rotation refactoring with work queues for multi-bot parallel processing.
• Built database integrations and web-scraping solutions to create digital twins of production data and improve visibility into operational workflows.
• Led development of reconciliation, rate-change, and dialer-management automations for a large credit-union service organization, delivering 192 to 960 annual hours of savings.
• Co-led development of a critical investment-bank automation that achieved ROI within the first year; authored SDDs and drove Phase 2 enhancements.

RPA Consultant - nBotix - Tampa, FL

(2021-10 - 2022-08)

• Designed, tested, and deployed 3 back-office bots for accounting and cash-management processes, reducing manual workload while maintaining 100% processing accuracy.
• Automated invoice cashing, cash balancing, recurring reporting, and email notifications with reusable automation components aligned to RPA best practices.
• Worked directly with SMEs to gather requirements, validate workflow steps, resolve production issues, and improve maintainability.

RPA Developer / Application Developer - Liberty Mutual Insurance - Portsmouth, NH

(2016-06 - 2019-03)

• Designed and deployed 3 front-office bots supporting claims workflows, eliminating secondary tasks and reducing 7 FTEs.
• Automated compliance and audit-driven workflows while performing root-cause analysis and rapid production issue resolution.
• Advised stakeholders on automation roadmap opportunities, process improvement options, and practical workflow enhancements.
• Supported customer-facing web and mobile application enhancements for claims processing, improving customer experience, conversion rates, and cycle times.

B.S. - Computer Science - Appalachian State University (2016-05)