Andrew Ward

Skilled Veterinary Surgical Assistant with hands-on experience in pre- and post-surgical care, anesthesia administration, blood collection, and vaccinations in high-volume clinics.

Efficient

Multi-tasker: Capable of managing multiple tasks in high-pressure situations while ensuring quality care.

Strong

Communication with clients, providing clear care instructions and emotional support during recovery.

Veterinary Assistant at Cherrydale Veterinary Clinic (2025-07 – Present)

• Pre-Operative Preparation: Ensure surgical area and instruments are prepared and sterilized.
• Anesthesia & Medication Administration: Monitor anesthesia under veterinary supervision and administer medication.
• Blood Collection draw blood samples for testing, ensuring safe handling and accurate record-keeping.
• Post-Operative Care: Supervise patient recovery post-surgery.
• Inventory & Supply Management: Oversee the surgical supplies inventory, ensuring that all materials are fully stocked, properly stored, and readily accessible for procedures.
• Animal Food and Walks: I ensure that each animal gets the correct meal and uses the restroom often.
• Administrative tasks: Putting in charges, setting up boarding reservations, and filing paperwork.

Veterinary Surgical Assistant at SPCA of Anne Arundel County Clinic (2023-12 – 2025-07)

Animal Shelter/Spay & Neuter Clinic

• Pre-Operative Preparation: Ensure surgical area and instruments are prepared and sterilized. Assist in pre-surgical assessments, including patient intake, vital sign monitoring, anesthesia setup, and prepping animals (including shaving and cleaning surgical sites) for surgery.
• Surgical Support: Collaborate closely with veterinarians during surgical procedures, providing essential instruments, maintaining a sterile field, and monitoring critical patient vitals (heart rate, respiration, blood pressure) to ensure safety and success.
• Anesthesia & Medication Administration: Administer isoflurane anesthesia under veterinary supervision, ensuring proper dosing and monitoring during surgical procedures.
• Vaccination & Blood Collection: Administer routine vaccines and draw blood samples for testing, ensuring safe handling and accurate record-keeping.
• Post-Operative Care: Supervise patient recovery post-surgery, administer medications as prescribed, monitor for complications, and provide compassionate care to promote healing and comfort.
• Client Communication: Act as a liaison between veterinarians and pet owners, clearly explaining pre- and post-surgical care instructions, addressing questions, and offering reassurance throughout the process.
• Inventory & Supply Management: Oversee the surgical supplies inventory, ensuring that all materials are fully stocked, properly stored, and readily accessible for procedures.
• Animal Handling & Safety: Safely and gently handle animals during pre- and post-operative procedures, minimizing stress and discomfort, and ensuring proper positioning for surgery.

Management Trainee at Chick-fil-A (2021-04 – 2022-08)

Fast-paced food service restaurant

• Leadership & Operational Management: Independently managed store opening and closing procedures, ensuring smooth and efficient operations.
• Team Collaboration & Customer Service: Worked closely with team members to deliver exceptional customer service and positive dining experiences, emphasizing teamwork and communication in a fast-paced environment.
• Inventory & Supply Management: Maintained store condition and inventory levels by performing visual merchandising, monitoring stock, and coordinating with the General Manager to ensure proper supply levels.
• Training & Food Safety Compliance: Trained in food safety and handling standards, ensuring a clean and compliant work environment while upholding high standards of health and safety.
• Problem Solving & Efficiency: Addressed operational challenges quickly and effectively, fostering a positive work environment and minimizing disruptions during peak times.

Assistant Manager at Dominos (2020-05 – 2021-06)

Fast Paced Food Service Restaurant

• Team Supervision & Leadership: Supervised staff during opening and closing shifts, ensuring operational efficiency and a positive work atmosphere.
• Rapid Career Progression: Promoted to Assistant Manager in less than five months due to strong leadership skills, work ethic, and ability to meet performance goals.
• Customer Service Excellence: Utilized active listening and problem-solving skills to resolve customer issues and ensure customer satisfaction, enhancing overall service quality.
• Sales & Goal Achievement: Drove sales goals through effective staffing and promotional strategies, adjusting operations to meet demand and increase revenue.
• Staff Development & Training: Assisted in training new staff, fostering a collaborative and well-trained team, and ensuring that all staff adhered to company policies and procedures.
• Crisis Management & Conflict Resolution: Addressed and resolved customer concerns in a timely and professional manner, maintaining a calm and efficient environment under pressure.