Andy Brundage

As a results driven individual with strong communication skills, excellent business and financial acumen, I strive to be a servant leader in each position I hold. With over 20 years of experience in finance, finance operations, project management, and administration I've been instrumental in two mergers, core processor conversions, revamping our accounts payable process, prevented losses of over 300 thousand dollars in corporate check fraud and intercepted hundreds of fraudulent state unemployment benefits prior to posting.

Payment Processing Supervisor - Kinetic Credit Union (MEA Federal Credit Union)

(2016-01)

Oversee the processing of all ACH payments, share drafts, mobile deposits, and wires.

• Monitor for fraud within ACH activity, Corporate Checks, and Wire Transfers to prevent loss to the credit union.
• Recommend/Implement new processes and procedures to reduce friction for membership.
• Submit Suspicious Activity Reports and update Compliance on any new activity.
• Research and resolve escalated member disputes for front office staff.
• Increased productivity by transitioning over 80% of vendors to paperless invoicing.
• Improve payments by remitting ACH payments in place of mailing checks.
• Create/Update procedures and ensure staff is adequately trained in payment processing job functions.
• Add and maintain vendors, ensure invoices have proper approval, and review payments for accuracy.
• Review journal entries daily and reclassify to appropriate department.

Branch Manager & EFT Manager - Kinetic Credit Union (MEA Federal Credit Union)

(2006-01 - 2016-12)

• Mentored a team of more than 10 individuals at multiple branch locations on all operational procedures relating to EFT transactions and disputes.
• Oversaw resolution of member disputes, ATM balancing, debit card chargebacks and ACH transactions.
• Operationally supported organization with consistent review of policies and procedures to increase efficiencies within the business.
• Trained all new member services staff on federal regulations compliance, policies, and procedures.
• Developed business relationships with MEA Vendors, and clients in order to facilitate positive and productive long-term growth for the business.

Technician - Columbus Security

(2005-01 - 2006-12)

• Installed and tested burglar, fire, and camera systems at client locations.
• Worked with team to develop new construction business.
• Led client demos on how to use our systems.

Senior Teller - SunTrust Bank

(2002-01 - 2004-12)

• Performed financial transactions and resolved service issues in a professional manner to build and maintain client confidence and retention.
• Recognized and referred cross-selling opportunities to financial service representatives.
• Entrusted with ATM, night deposit and vault combinations.

Grace Christian School