Anessa Gonzalez

Motivated and personable customer service professional with over two years of experience in retail sales and one year of volunteer experience in a pediatric medical office. Skilled in front desk support, communication, organization, multitasking, and creating a welcoming experience for customers and patients. Seeking a receptionist, medical receptionist, front office, or administrative assistant position while pursuing a career in diagnostic medical sonography.

Sales Associate - T-Mobile

(2025-10 - 2026-02)

• Assisted customers with wireless plans, devices, and account services.
• Resolved customer concerns while delivering excellent service.
• Accurately processed transactions and maintained customer information.
• Worked in a fast-paced sales environment while meeting performance expectations.

Sales Associate - Shoe Palace

(2024-02 - 2025-07)

• Delivered exceptional customer service and built positive customer relationships.
• Processed purchases, returns, and exchanges accurately.
• Maintained store organization, inventory, and visual merchandising.
• Collaborated with team members to meet daily goals.

Front Office Volunteer - Diablo Valley Pediatrics

Approximately 1 Year

• Welcomed patients and families in a professional manner.
• Assisted with administrative and front office tasks.
• Answered phones and directed visitors appropriately.
• Maintained confidentiality and professionalism in a healthcare setting.

Diagnostic Medical Sonography (Ultrasound Technology) - Los Medanos College