Angel Vasquez

Administrative Assistant with 4+ years of experience supporting municipal government operations, data management, records administration, reporting, and customer service. Skilled in Salesforce, Microsoft Office, data validation, HIPAA compliance, and cross-functional collaboration. Proven ability to maintain accurate records, meet strict deadlines, and provide high-quality administrative support in fast-paced environments.

Administrative Assistant - CITY OF SAN ANTONIO - San Antonio, TX

(2020-01)

• Provide administrative and data management support for citywide public health initiatives.
• Review, validate, and maintain sensitive records in accordance with CDC guidelines and HIPAA requirements.
• Verify statistical information used for city briefings, reports, and national reporting systems.
• Utilize Salesforce and Texas Health Trace System (THT) to maintain accurate case records.
• Coordinate with team members to prioritize workloads and meet critical project deadlines.
• Improved database accuracy by correcting and validating more than 12,000 records.

Cashier / Server / Prep - WINGSTOP

(2018-01 - 2020-12)

• Delivered outstanding customer service in a high-volume environment.
• Processed cash and credit card transactions accurately.
• Resolved customer concerns professionally and efficiently.
• Maintained compliance with food safety and sanitation standards.

Room Attendant / Housekeeping - BAYWOOD HOTELS

(2017-01 - 2018-12)

• Maintained guest rooms and common areas to company standards.
• Responded promptly to guest requests and departmental needs.
• Reported maintenance and safety issues to supervisors.
• Assisted guests with special accommodations and supported team objectives.

Administrative Certification - Restore Education (2019-01 - 2020-12)