Angela Herrera

Provided detailed menu knowledge and made personalized food and beverage recommendations. Also provided hookah recommendations. Took accurate orders and ensured timely delivery of food and drinks.

Server at Victory lounge and Restaurant (2022-08 – 2025-02)

• Provided detailed menu knowledge and made personalized food and beverage recommendations.
• Also provided hookah recommendations.
• Took accurate orders and ensured timely delivery of food and drinks.
• Maintained cleanliness and organization of dining areas in compliance with health and safety standards.
• Handled payments, processed transactions, and balanced receipts.
• Resolved guest concerns professionally to ensure high satisfaction and repeat business.
• Collaborated with kitchen and bar staff to ensure smooth service flow.

Server at Amsterdam Ale House (2021-06 – 2022-06)

• Taking customer orders and delivering food and beverages.
• Making menu recommendation

Server at Smith’s Bar & Restaurant Times Square (2015-03 – 2020-03)

High Volume restaurant, fast paced

• Maintained proficient knowledge of menu items, daily specials, ingredients and preparation methods
• Consistently provided professional, friendly and engaging service
• Assisted guests with making menu choices in an informative way.
• Skillfully promoted items on beverage lists and restaurant specials

Hostess/Sever at The Grange Bar and Eatery (2014-10 – 2015-04)

• Greet and acknowledge guests and seat by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting
• Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
• Accept and organize reservations, and prioritize reservations to accommodate customers.

Associate in Liberal Arts – BOROUGH OF MANHATTAN COMMUNITY COLLEGE (2012 – 2015)

Bachelors in Health Service Administration – LEHMAN COLLEGE (2017 – 2022)