Kayla Chico

Server

Glendora, Los AngelesMember since March 7, 2023

Customer ServiceCritical thinkingStrong work ethicTime managementCompassionAdaptableIntegrityGoal orientedCollaborative contributor

About

Responsible for delivering a fun and satisfying dining experience to guests.

Server - Red Robin - San Dimas

(2021-10 - 2022-05)

Responsible for delivering a fun and satisfying dining experience to guests.

Providing recommendations to guests, taking orders, serving food and drinks in a timely and accurate manner.
Practice safe food and beverage handling and cleanliness at all times.
Pre-bus and bus tables, complete required side work in a timely manner and perform light restaurant cleaning.
Operate and participate effectively in a team environment.

Elderly Care Provider - 24 Hour Home Care - Glendora

(2025-02 - 2025-03)

Planned and prepared meals in line with dietary requirements.
Assisted with dressing, grooming, and medication administration.
Provided safe and effective transportation to and from appointments.
Ensured the environment is clean and organized and assists with household tasks like sweeping, laundry, and prepping meals.
Provided companionship, ensuring a supportive and enriching environment to promote emotional and wellbeing.

Sales Associate - Michaels - La Verne

(2023-10 - 2024-02)

Provided a fast and friendly checkout, handling gift cards, credit cards, and cash.
Consistently advocated for a loyalty rewards program and effectively assisted customers in their store needs.
Performed store stocking, merchandise return/go back process, and general store recovery.

Server/Delivery - Mt. San Antonio Gardens - Pomona

(2019-10 - 2021-12)

Waited tables while providing adequate customer service and meeting the needs of every guest.
Made sure the tables were properly bussed and ensured all work areas were tidy.
Assisted in the preparation of hot/cold foods, as well as delivering meals to the homes of residents.
Effectively communicated with the kitchen staff regarding dietary, allergies, and special instructions.

Volunteer - Kaiser Permanente Baldwin Park - Baldwin Park

(2023-01)

Engaged with patients to receive critical feedback and collaborated with the head stroke coordinator on ways to improve future patient's care.
Created informative pamphlets in English and Spanish to educate others on signs and symptoms of strokes as well as how to stay alert and methods of prevention.
Exerted customer service skills by calling and reminding patients of their upcoming appointments and assisting with any modifications.
Additionally, assisted in preparing patients for an EKG/ECG by attaching appropriate electrodes, communicating effectively throughout the process.

Tutor - Glendora Public Library - Glendora

(2017-09 - 2020-12)

Assisted with children and teen activities during the year which include Storytimes, Stay and Play, Special Programs, Events and shelving library materials.
Helped students from Pre-K to 8th grade in math, English, social studies, and science.
Educated parents on how to approach their children regarding school and how to teach them effectively.