Angela Whittley

Customer Service, Server, Admin,

Talent

Milwaukee, City of Milwaukee, MilwaukeeMember since July 9, 2025

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About

Hello,

Currently I am looking for part time/ side work. I have Lead server experience, Sales experience.

With any work, I display great customer service and de-escalation skills. Communication is important in any role.

Made number 1 in retention sales in the district while working at Spectrum. Also, while there, I Provided exceptional customer service -Utilized multiple applications simultaneously to assist customers via phone -Successfully received, tracked, and addressed 25-50 daily inbound calls -Met individual and team goals daily Reviewed invoices, disconnected and set up new client services.

I am mostly focused on Server positions, as a server, had the benefit of working my way up to lead server and training Server, over the course of time. Also, I have experience with the following, Assisted in new server training and interviewing. Motivated servers to use a salesperson mindset ensure optimal service quality. Communicated with kitchen staff effectively regarding wait times and menu item availability.

Money

Handling, P.O.S expert, and experienced with handheld. Master of many hats; Host, dish washer, food prep, expo etc. Open and close restaurant.

I look forward to hearing from you.

Experience

MJ’s Bar and Grill,

September- May 2025-

Lead Server • Ozaukee WI

Assisted in new server training and interviewing. Motivated servers to use a salesperson mindset ensure optimal service quality. Communicated with kitchen staff effectively regarding wait times and menu item availability. Money Handling, P.O.S expert, and experienced with handheld. Master of many hats; Host, dish washer, food prep, expo etc. Open and close restaurant.

Chillis Restaurant

March 2023 – September 2023

Server/ Trainer • Milwaukee, WI

Money Handling, P. O.S expert, and experienced with handheld -Full time server, Open and closed restaurant -Clean/prep dining area -Resolve customer problems -Sales -Host Parties up to 16 guest. Train new servers and completed on going trainings. Meet sales goals and up sale goals.

Spectrum Communications

August 2021 – August 2023

Sales – Retention •Milwaukee, WI

Provided exceptional customer service -Utilized multiple applications simultaneously to assist customers via phone -Successfully received, tracked, and addressed 25-50 daily inbound calls -Met individual and team goals daily Reviewed invoices, disconnected and set up new client services