Angelica Joaquin-Usa

Detail-oriented Certified Pharmacy Technician and Licensed Pharmacist (in the Philippines) with over five years of combined hospital and community pharmacy experience. Skilled in prescription processing, insurance claim resolution, patient communication, medication management, and maintaining accurate healthcare documentation while ensuring HIPAA compliance. Adept at multitasking in fast-paced healthcare environments and providing exceptional customer service.

Currently seeking a Remote Medical Billing Assistant or Care Scheduler position where I can utilize my healthcare background, organizational skills, and commitment to quality patient care.

Certified Pharmacy Technician - Walmart

(2024-06)

• Process prescriptions accurately and efficiently while maintaining patient confidentiality.
• Assist patients with prescription inquiries, insurance issues, and medication pickup.
• Resolve third-party insurance claim rejections and billing issues.
• Collaborate with pharmacists to ensure safe and accurate medication dispensing.
• Maintain compliance with HIPAA and company policies.
• Provide outstanding customer service in a high-volume retail pharmacy.

Licensed Pharmacist - Medidas Medical Hospital (Philippines)

(2019-05 - 2023-11)

• Reviewed and verified physician prescriptions for accuracy and safety.
• Counseled patients on medication use, dosage, side effects, and adherence.
• Collaborated with physicians and other healthcare professionals to optimize patient outcomes.
• Managed medication inventory and ensured compliance with hospital and pharmacy regulations.
• Maintained accurate patient medication records and documentation.
• Assisted in medication therapy management and pharmaceutical care services.

Bachelor of Science in Pharmacy - Pharmacy - University of Southern Philippines Foundation (2018-03)

Bachelor of Science in Pharmacy - Clinical Pharmacy - University of Immaculate Concepcion (2025-08)