Anh Le
IT field technician
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About
Motivated and detail-oriented Computer Science student with hands-on experience in administrative support and technical operations. Over 5 years of experience in office management and data organization, combined with growing skills in IT systems, programming, and troubleshooting. Dedicated to improving efficiency through technology and seeking an internship or entry-level IT position to gain professional experience in the tech field.
Experience
IT field technician at Technology Solution Inc (2025-12 – Present)
- Software: System management for Windows OS, test and update software packages
- Hardware: Diagnostic, troubleshooting printer, hand scanner, computer and mobile unit devices
- Network: Perform network test, IP configuration, repair and maintenance network
Administrative Assistant / Social Worker at United at Home LLC (2019-10 – 2025-05)
- Managed confidential client records using digital systems with high accuracy
- Prepared documents, handled emails, and supported scheduling and daily operations
- Assisted clients with government and healthcare forms (SSA, SSI, Medicare, Medicaid)
- Communicated professionally with diverse clients and maintained strong organization skills
- Maintain office hardware & software equipment. Perform regular physical cleaning, update all software and firmware. Monitor performance and ensure physical security of all devices.
Student Lab Assistant – Nursing Department at University of Missouri–St. Louis (2024-01 – 2025-11)
- Provided technical and clerical support to faculty and staff in the Nursing Department
- Managed medical equipment and updated using Microsoft Excel and internal databases
- Assisted in setting up Simulation Labs, Computer devices and software for classes and meetings
- Supported event planning, scheduling, and office communications between students and faculty
Education
Associate in Network Security Engineer – Saint Louis Community College (2027)
High School Diploma – Bayless Senior High School (2018)