Anjinee Gaston

I have worked in sales and customer service for thirteen years. I really love to help and assist those with their needs and provide a wonderful atmosphere for the consumers. Job Objectives: Thirteen years in sales and customer service. 3 years administrative work.

Autonomous Vehicle Test Operator - Transdev Waymo - Los Angeles, CA

(2025-06 - 2026-02)

• I test autonomous vehicles software to make sure it operates correctly.
• Correcting mistakes if any take place. Commenting on what those mistakes are.
• Configuration of the vehicle before starting my shift making sure that its safe to drive.
• Organizing my schedule to ensure I take meal breaks on time,charge vehicle when needed,and end my shift on time. I also worked in the depot where I would charge the vehicles, troubleshoot them, clean them and launch them out into the fueld.

Alto driver - Alto - Los Angeles, CA

(2025-04 - 2025-10)

• Followed designated routes and schedules, effectively managing time to ensure on-time arrivals at each stop
• Performed pre-trip inspections of the vehicle to check for any mechanical issues or maintenance requirements
• Communicated effectively with dispatchers or control centers regarding any changes in schedule or route deviations
• Demonstrated strong problem-solving skills by efficiently handling unexpected road closures or detours without causing significant delays
• Managed passenger behavior effectively, diffusing conflicts and maintaining a calm and safe environment on board
• Assisted passengers with boarding and exiting the vehicle, offering support to those with disabilities or special needs
• Maintained a clean and well-maintained vehicle interior, providing a comfortable and pleasant experience for passengers

Field tech expert - Asurion - Los Angeles, CA

(2024-10 - 2025-06)

• As a field tech expert i meet at our forward stocking location daily to have a team meeting.
• I then proceed to collect the cell phones for my customers that day.
• I coordinate with the customers on when I will arrive. I assist my customers in activating and setting up their devices.
• Troubleshooting issues that arrise to make sure they are getting handled properly.
• Upsetting customers on offers that they are eligible for.

Transportation Security Officer - TSA (Transportation Security Administration) - Los Angeles, CA

(2024-07 - 2025-03)

• Conducted thorough security screenings of passengers, baggage, and cargo to ensure compliance with TSA regulations
• Effectively communicated security protocols to passengers, providing clear instructions on the removal of personal belongings and liquids from carry-on bags
• Collaborated with law enforcement agencies to respond promptly to suspicious activities or potential security breaches
• Maintained accurate records of screening activities, documenting any incidents or violations according to established procedures
• Participated in ongoing training programs to stay updated on new security measures and techniques for threat detection
• Performed regular inspections of airport facilities, including checkpoints and secure areas, ensuring compliance with safety standards

Senior retail coordinator - ICF (socal gas) - Los Angeles, CA

(2023-07 - 2024-04)

I work with the socal gas rebate program. I visit the retailers under the program to make sure that it's going good for their stores. Also I switch out the materials and stickers for the appliances that qualify for the program. I coordinate my list of stores daily and make sure that the retailers are satisfied and have everything they need.

Security Officer - Ags Protect/ The Wonderful Company - Los Angeles, CA

(2023-05 - 2024-04)

Worked at the front desk in the lobby monitoring the CCTVS.I answer emails, phone calls. I assist with letting visitors into the parking structure. Also making sure vendors and packages get to the right place. I check in employees. I also make sure no one is damaging the property. I check the building. And I lock all doors once closed.

• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Implemented access control measures by verifying identification credentials for individuals entering restricted areas
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
• Coordinated with external vendors for maintenance of security equipment such as CCTV cameras
• Performed regular inspections of access control systems to ensure proper functioning

Brand Ambassador - Advantage Solutions - Los Angeles, CA

(2023-04 - 2024-03)

• Represented and promoted the brand at various events, trade shows, and activations
• Engaged with consumers to create positive brand experiences and build brand loyalty
• Demonstrated product knowledge and provided recommendations based on customer needs
• Distributed promotional materials such as samples, brochures, or coupons to increase brand awareness
• Managed inventory of promotional items and ensured adequate supply for events
• Maintained a professional appearance and demeanor while representing the brand in public settings
• Traveled to different locations as needed to represent the brand at various events or activations
• Assisted in setting up event booths or displays, ensuring they are visually appealing and aligned with branding guidelines

Customer Service Agent/security screener - LAX Airport - Los Angeles, CA

(2017-04 - 2024-02)

I greet customers, check boarding passes, watch secured areas of the airport tunnels and pretty much whatever they need me to do within the airport. I also have done ACAMS this involves me documenting the alarms and dispatching them to my partner whenever they go off in the terminal. I also contact LAWA when needed and I communicated with the maintenance department when there is a problem with a door or a acams monitor.

I also worked as a security screener. I screened the employees to make sure they didn't have any prohibited items on them.

Tax Preparer - Liberty Tax Service - Los Angeles, CA

(2021-01 - 2023-04)

• Utilized electronic filing systems to submit tax returns efficiently while ensuring accuracy of data entry
• Prepared and filed accurate federal, state, and local tax returns for individuals, partnerships, corporations, and trusts
• Filed paperwork and documents away in the correct order.
• Made copies and scanned documents.
• Talked to customers, assisted with questions and concerns they may have had.
• Processed payments.

Airport Greeter(escort) - Global Airport Concierge - Los Angeles, CA

(2019-09 - 2022-02)

I work with VIP clients to assist them with making their airport experience more smooth. I contact the drivers to coordinate the meeting place to meet the clients. I check in the clients assist them through the TSA process. I take them to the lounge and just assist them with anything they may need.

Loan Processor - Green stream Lending - Los Angeles, CA

(2015-03 - 2017-03)

I have done administrative work. Processed customers applications, gotten them approved for various loan amounts. Verified employment ,source of income, and bank information.

Administrative Assistant - George Washington Prep HS

(2008-09 - 2009-09)

Duties: Ran errands, made coppies, faxed papers, stuffed envelopes, stapled papers, answered phones, and any type of office work that needed to be done.

Tax preparation (Tax preparer) - Liberty tax

Real Estate (Real estate license) - Aceableagent

High school diploma - Los Angeles, CA (2005-09 - 2009-06)

Upper secondary education